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Phone Favorites keeps resetting

Jethris

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On the Phone app on the UConnect 7", I have only 2 favorites saved, the wife and best friend.

However, once a week or so they keep clearing and will not show up at all. Really frustrating, and I don't understand why it would happen. Does anyone else have this maddening issue?
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dangerz

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So I'm having the exact same problem. It's random and I'm doing it with my Android phone.
 

mtnsurfer

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Do you have two phones?
 

redracer

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I've noticed this as well on my 7". I take the time to set favorites, then later notice that they are gone again. Also, every so often the phone asks permission to allow uconnect to retrieve messages again.
 

JeepCares

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This doesn't sound normal, everyone. As some of you know, our team is available via private message and can get this over a Uconnect Case Specialist.

Jasmine
Jeep Social Care Specialist
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