It's Uconnect, not DISconnect

[calemasters]

So I made a phone call yesterday from my phone in the Jeep via bluetooth / Uconnect. At the end of the call, my Uconnect would not disconnect. The Uconnect screen froze. My mobile phone disconnected but not the Uconnect.

I tried:

1. Pressing the red end button on the Uconnect screen
2. Pressing the red cancel button on the steering wheel
3. Turning off my phone's bluetooth
4. Powering down the Uconnect
5. Un pairing my phone
6. Turning off my phone
7. Parking the Jeep, turning off the ignition and opening the drivers door, then restarting the Jeep

The whole time the Uconnect screen remained on and the call timer kept going. By the time I got home the call timer on the Uconnect screen was well beyond 1 hour.

Once home, I disconnected the negative battery cable on the main battery. Uconnect still on, and timer still timing. So my last idea was to disconnect the negative battery cable going the the auxiliary battery. If this did not work, I would have to call an exorcist. Disconnecting the aux battery did the trick. Everything seems to be back to normal now. At least normal for a Jeep.

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[dchemphill1]

Wow...seems an excessive way to have to disconnect a phone call. Hopefully it was a productive call.
Hope that doesn't happen again.

 

[Heimkehr]

I've the 5" Unconnect 3. With respect to the 7" and 8.4" touch screens, if their operation goes wonky, or fails in full, does the driver lose any HVAC functionality?

 

[calemasters]

Wow...seems an excessive way to have to disconnect a phone call. Hopefully it was a productive call.
Hope that doesn't happen again.

Yes. I was on a call to my daughter in California. Learned that I am going to be a first time grandfather. Yeah! I didn't think I was old, but now ....

 

[calemasters]

I've the 5" Unconnect 3. With respect to the 7" and 8.4" touch screens, if their operation goes wonky, or fails in full, does the driver lose any HVAC functionality?

I did not try the hard buttons for the automatic climate control, but I could not use the soft buttons on the screen at all since it was locked up on the call screen. I have the 8.4" screen.

 

[dchemphill1]

Yes. I was on a call to my daughter in California. Learned that I am going to be a first time grandfather. Yeah! I didn't think I was old, but now ....

That is awesome. Ain't nothing like it. I have been a grandpa for a few days over 8 months now and those little ones can put a spell on you! Fun to see how your children change as they become parents as well. As far as old...I am at least upright takin' in oxygen which is more than some get! ?

 

[calemasters]

That is awesome. Ain't nothing like it. I have been a grandpa for a few days over 8 months now and those little ones can put a spell on you! Fun to see how your children change as they become parents as well. As far as old...I am at least upright takin' in oxygen which is more than some get! ?

Thanks David. I am looking forward to the future. Already have this picked out:

 

[rogerutley]

Yes. I was on a call to my daughter in California. Learned that I am going to be a first time grandfather. Yeah! I didn't think I was old, but now ....

Congrats!

 

[jludave]

Disconnecting the aux battery did the trick.

If this issue happens again, just pull fuse F97 for the radio.

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