Icon wheels

[OK_Sooner]

Things just got weird here.
I got a message a from autoeverything saying they got my request to cancel the order??
I had not contacted them after the order and I paid through PayPal.
Of course they are now closed.
I hope all is well with the transaction!

Just got the same e-mail. I talked to them on their web chat. They claim the price was a mistake and are cancelling everyone’s orders and issuing refunds. I posted about this in the Black Friday thread. Seems a few of us are getting screwed.

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[Greg Cobble]

Perfect LOL
At least we tried. Now I don't know whether to buy 5 more from 4Wheelparts tonight to take advantage of the no tax and free shipping. I certainly don't need 10

 

[OK_Sooner]

Perfect LOL
At least we tried. Now I don't know whether to buy 5 more from 4Wheelparts tonight to take advantage of the no tax and free shipping. I certainly don't need 10

I think you can get a better price from northridge 4x4 using the promo code JLWRANGLERFORUM. Should be 1026 w free shipping. I’ll prob wait to see if any better deals show up in the next few days and then order from them.

 

[Greg Cobble]

I think that may be the best plan. Icon had a pretty good sale themselves last year I believe.

 

[CKblue19]

That’s going to be interesting. I have 5 tracking numbers on my order. Mine said they were at FedEx already.

 

[Joker4L]

I think you can get a better price from northridge 4x4 using the promo code JLWRANGLERFORUM. Should be 1026 w free shipping. I’ll prob wait to see if any better deals show up in the next few days and then order from them.

screw northridge, I already tried going their route and 5 weeks later still no rims

 

[Joker4L]

Just got the same e-mail. I talked to them on their web chat. They claim the price was a mistake and are cancelling everyone’s orders and issuing refunds. I posted about this in the Black Friday thread. Seems a few of us are getting screwed.

They straight up lying. They just told me it was a blow out Sale to get Them out of their inventory. I called BS on them because I have a transcript stating they were getting dropped shipped from Icon.
The ass hat on the phone straight up said you can replace the order and we will get them out to you ASAP but at the regular price! I said no you need to ship them out at the paid price and he laughed and said no. If you want them pay regular. I am furious at how horrible their service is

 

[mgroeger]

Just got the same e-mail. I talked to them on their web chat. They claim the price was a mistake and are cancelling everyone’s orders and issuing refunds. I posted about this in the Black Friday thread. Seems a few of us are getting screwed.

I've searched but can't find the Black Friday thread. Could you link to it please?

 

[OK_Sooner]

I've searched but can't find the Black Friday thread. Could you link to it please?

https://www.jlwranglerforums.com/forum/threads/black-friday-cyber-monday-deals-thread.41444/

 

[mgroeger]

https://www.jlwranglerforums.com/forum/threads/black-friday-cyber-monday-deals-thread.41444/

Thanks, I literally found it after I hit send... smh.

 

[noregrets605]

This is ridiculous on their half. We all got confirmed orders and they totally just bent us all over.

 

[Greg Cobble]

Yes, I am still in communication with them. It has ate up a lot of my day and I have low expectations of an acceptable outcome from my side. If that is where it goes (and they still have my payment at this time) then my only recourse after getting my money back will be to share my opinion in as many places and forums as possible. Who knows, future sales could be impacted (more than what they would have lost if they honored the price) if enough people are warned about their business practices. At the end of the day, it is what it is. I am just frustrated that their mistake has cost me this much time and they continue to hold my payment that was made via PayPal.

 

[Joker4L]

Agreed we must all share this crap. I actually am thinking about taking some time and reporting it to the BBB since they will have to respond to the inquiry

 

[Flash]

I’m unfortunately in the same boat as everyone else with this company. I took various screen shots for documentation purposes of the completed purchase and advertised price that was listed both on the site as well as on yahoo and bing.

I have not yet received any notification actually confirming the order has been canceled nor have I been credited my account. This is defiantly bad faith business. Curious to see how this plays out for us.

 

[noregrets605]

I got a reply from them acknowledging their error and saying the would work with me. Not exactly sure what that means. I'll reply back to them and see how it goes...

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