Congrats!!!
Alright cool, thank you. I dont feel too bad about bugging him since I havent gotten the VON, or any confirmation he inputted it into the system yet and I paid the deposit on Tuesday. I have the receipt of my deposit that I kept. So I guess I will pester him again tomorrow if I get no response!
I would definitely reach out to him to make sure he got the deposit and that it's been ordered - you're not bugging him - part of his job
. Get the VON, that way you'll be able to go through Jeep Chat and get your VIN (if the dealer doesn't provide it). I got the VON the day after confirmation of my deposit.
Is there a reason a dealer would not provide a Vin? Or VON?I would definitely reach out to him to make sure he got the deposit and that it's been ordered - you're not bugging him - part of his job
Not that I know of.....Not an expert but I've never heard of them not providing that. I would just make sure your deposit went through.
I did the deposit in person with a card reader and got the receipt, so it was approved and went through on the spot. He had my build sheet and said he was going to put it into the system. I was on my lunch hour and had to get back for a meeting so I didn't really sit and watch him enter it or anything, but we did a double check of the sheets just to make sure everything was there.
Well, here is a first. I was never able to get either the VIN or the VON from the dealer. After about three weeks I contacted Jeep Chat, gave them my name, the name of the dealer and the approximate order date and the very nice rep was able to find the order a couple of minutes later. As it turned out the Jeep had just been shipped. They kept me informed of the shipping status and let me know when the Jeep was delivered. It was during the night. I contacted the salesman the next morning and let him know that my Jeep was on the lot. I think that I must have gotten extraordinary service from Jeep Chat due to the dealer failing to follow through.
The salesman just kept saying that it wasn't available yet. I wasn't surprised though. At the time that I placed the order the Sales Manager told me that Jeep didn't have a means in place for customers to check on order status.
I was told basically the same thing. They said they have never heard of a customer or anyone outside of the sales department having the capability to track order / build status.
