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Guide: Wrangler Order, Build, Tracking and Delivery Process
LuvHydro
Well-Known Member
Interesting day.
FCA US Support had sent email early last week with delivery window of 08/24-09/06.
I need to get my airfare setup as the price is substantially higher if waiting til the last minute.
Called Jeep Phone Support, she gave me the same window but refused to tell me if it is enroute. I asked if it was fully built, sitting in Toledo, on a train, on a truck or on my dealers lot. She would give me no information.
Hung up got on JC. Got the guy with 13 consonants in his name again. He wouldn't give me anything.
His only response was to contact the dealer.
I sort of had a small, toddler fit about how hard it was to deal with his company. His reply "Contact the dealer"
Contacted my dealer via email. I had emailed him late Sunday, got no response, but it was late on a weekend, pinged him today and got response in 5 minutes.
Was told it is due to arrive by 09/06. No additional details were offered.
What a frustrating process. I'm gonna book a flight for 9/11 (yeah, that kinda freaks me out) because the airfare is less than half of the week prior.
Southwest allows for ticket changes and credit even on their cheap fares if the train derails in Missouri or something.
FCA US Support had sent email early last week with delivery window of 08/24-09/06.
I need to get my airfare setup as the price is substantially higher if waiting til the last minute.
Called Jeep Phone Support, she gave me the same window but refused to tell me if it is enroute. I asked if it was fully built, sitting in Toledo, on a train, on a truck or on my dealers lot. She would give me no information.
Hung up got on JC. Got the guy with 13 consonants in his name again. He wouldn't give me anything.
His only response was to contact the dealer.
I sort of had a small, toddler fit about how hard it was to deal with his company. His reply "Contact the dealer"
Contacted my dealer via email. I had emailed him late Sunday, got no response, but it was late on a weekend, pinged him today and got response in 5 minutes.
Was told it is due to arrive by 09/06. No additional details were offered.
What a frustrating process. I'm gonna book a flight for 9/11 (yeah, that kinda freaks me out) because the airfare is less than half of the week prior.
Southwest allows for ticket changes and credit even on their cheap fares if the train derails in Missouri or something.
Rugradu8
Well-Known Member
- First Name
- K
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- Aug 18, 2021
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- Location
- Chesapeake, VA
- Vehicle(s)
- 2004 Wrangler TJ
I got 6% under invoice with Chapman Jeep. I'm willing to travel to save some cash.
GrayHawk20
Well-Known Member
Same my delivery is 8/25 to 9/08
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Cowboy from hell
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- Jul 16, 2021
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- Location
- The Berkshires
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- 2021 2 Dr Rubicon hydro pearl 6 speed
I placed my order on 7\15 and as of today I was escalated. I didn't ask for escalation but Im very hopeful that this means my jeep will be in my possession by October 1 at the latest! Im hoping for some top down, doors off, leaf peeping up here in new England. My wife and daughter are looking forward too!....
Cowboy from hell
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Dude that's awesome to hear, congrats! I ordered on 7\15 and was told today my order was sent to escalation, hope that means mine comes soonTaking delivery right now ? ordered 7-16
Cowboy from hell
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- The Berkshires
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- 2021 2 Dr Rubicon hydro pearl 6 speed
Question for those of you who were escalated....how soon there after did the dealership have your jeep?.....
Solo25
Well-Known Member
Had mine escalated for the 2nd time today ? 6/19 order just needs built. So who knows when it will make ot to the dealer
MBJeep4
Member
- First Name
- Mandi
- Joined
- Aug 16, 2021
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- 0
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- 22
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- 32
- Location
- Fairfax, VA
- Vehicle(s)
- 2016 JK, 2021 JL Sport Altitude on order
Ordered 7/19
D1 status 8/6
Still in D1 status. For 3 weeks they've said they have all the parts and it will move to build shortly. What is shortly? I don't consider 3 weeks shortly.
Doesn't help that I'm the least patient person ever.
D1 status 8/6
Still in D1 status. For 3 weeks they've said they have all the parts and it will move to build shortly. What is shortly? I don't consider 3 weeks shortly.
Doesn't help that I'm the least patient person ever.
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hayleyb_98
Member
Ordered my willys on 8/19. Just got the vin today 8/27 and was told it is in C status. The dealer told me 6-8 weeks but I'm hopping it come early!
dirkpratt
Active Member
- First Name
- John
- Joined
- May 4, 2021
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- 43
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- 65
- Location
- Hamilton, ON
- Vehicle(s)
- 2021 JLU Sahara
Nope, no bigotry in this statement.
bogey1opar
New Member
- First Name
- Andrew
- Joined
- Aug 13, 2021
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- 4
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- 0
- Location
- Durham, NC
- Vehicle(s)
- 2019 Toyota Tundra. Ordered 2021 4xe Sahara
Order date 6/14
Escalated 8/5 but doubt it made much difference
Framing 8/24
Build Sheet 8/26
Window Sticker today 8/27
GrayHawk20
Well-Known Member
I’ve gotten the same person Michael and I’ve had no problem with him.
brennaman
Well-Known Member
Sensitive one I guess. Some names are hard to remember when they are long and have a bunch of consonants. My last name has a bunch of the same consonants in it so some people mess it up. I don't assume they are racist, maybe get a little tongue tied easily, but to assume racism, that seems a stretch.
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