NASCAR97
Member
- First Name
- STEVE
- Joined
- Dec 11, 2024
- Threads
- 1
- Messages
- 6
- Reaction score
- 2
- Location
- MIDDLETON ID.
- Vehicle(s)
- 2020 SARAHA WRANGLER 4 DOOR
- Thread starter
- #1
Hello all...... Aside from the ducks prancing across the dash, my wife drives a bone stock mall crawler, WITH 38,000 MILES

I was driving on freeway at 65 m.p.h. with the ambient temp bout 25 degrees and with out any warning, Im struggling to keep my wife's prize jeep between the lanes and off the semi next to me!! After a white knuckle trek across the freeway expecting to find 2 blown tires......Nothing!!! and all suspension intact and tight!
I spent two days under and over chassis and researching the death wobble and then off to the dealer. HERES WHERE THE FUN BEGINS......
Upon arrival I voiced my displeasure over my white knuckle ride and service writer said...... oh ! O.K. probably just a stabilizer and should be covered under your extended warranty. Sill voicing my concern, that there is a class action suit and the repair should be covered by Chrysler. SORRY NOT ON YOUR JEEP!! What ever!!
So 4 days later and $335 later ($270 to diagnose...wtf) again voicing my displeasure as Im paying the bill to a different service writer ...... said hold on, pounded on the computer for a bit, and suddenly got a s**t eating grin and said, here's your refund for your repair. So I was right...... No answer!! Other than, we will order the correct part under the T.S.B. ( Technical Service Bulletin )
Here's the info I promised !!
TSB 19-002-24 REV. A
2020 JT, 18 JK, 18-20 JT, AND
APPLIES TO JL AND JT BUILT ON OR BEFORE AUGUST 11 ,2020
PART # 68624107AA FOR JT
PART # CCUKV411AD FOR JL
CUSTOMER ISSUE....... IRREGULARITY OF ROADS IN COLD TEMP
CAUSE.... AIR TRAPPED IN DAPNER
WITH WARRANTY TO......96 MONTHS OR 90,000 MILES WITH A CODE OF (XF1) 18-20 MY AND 20-20 MY J
OH BOY!!! MORE FUN!!........ The stabilizer that I originally paid for and that was installed to replace the bad O.E.M. part, was part #68624105AA. After putting a marking line on installed shock and waiting 4 days for the T.S.B. stabilizer, I returned to dealer for the new part. 45 min wait........ and all done!!! Geeee, scribed chalk mark still there!!! Off to service manager ...... why wasn't part replaced???? Lot of whispering behind closed doors for a bit........ Sorry, we will put the T.S.B. stabilizer on!!! Great.. 15 min later, done and checked for the chalk mark and Im off. Get home and to my surprise THE STABILIZER HAS THE SAME PART # ON IT 68624105AA NOT #CCUKV411AD. Dialed up the service manager asked W.T.F. So it seems Chrysler is putting a stock off the shelf replacement in a re-marked box and calling it a T.S.B. part!!!
Im still in the process of figuring out the slight of hand on Chryslers part and how they are getting away with it !! post when I get to the bottom of it. Hope the info helps anyone with same issues............Cant we all, just drive without a death grip on steering wheel!! :]
And yes on the other posts for the stabilizer...... there is a up/down and left/right marked for install...... And cycled 5 times in /out per T.S.B.!!!
I was driving on freeway at 65 m.p.h. with the ambient temp bout 25 degrees and with out any warning, Im struggling to keep my wife's prize jeep between the lanes and off the semi next to me!! After a white knuckle trek across the freeway expecting to find 2 blown tires......Nothing!!! and all suspension intact and tight!
I spent two days under and over chassis and researching the death wobble and then off to the dealer. HERES WHERE THE FUN BEGINS......
Upon arrival I voiced my displeasure over my white knuckle ride and service writer said...... oh ! O.K. probably just a stabilizer and should be covered under your extended warranty. Sill voicing my concern, that there is a class action suit and the repair should be covered by Chrysler. SORRY NOT ON YOUR JEEP!! What ever!!
So 4 days later and $335 later ($270 to diagnose...wtf) again voicing my displeasure as Im paying the bill to a different service writer ...... said hold on, pounded on the computer for a bit, and suddenly got a s**t eating grin and said, here's your refund for your repair. So I was right...... No answer!! Other than, we will order the correct part under the T.S.B. ( Technical Service Bulletin )
Here's the info I promised !!
TSB 19-002-24 REV. A
2020 JT, 18 JK, 18-20 JT, AND
APPLIES TO JL AND JT BUILT ON OR BEFORE AUGUST 11 ,2020
PART # 68624107AA FOR JT
PART # CCUKV411AD FOR JL
CUSTOMER ISSUE....... IRREGULARITY OF ROADS IN COLD TEMP
CAUSE.... AIR TRAPPED IN DAPNER
WITH WARRANTY TO......96 MONTHS OR 90,000 MILES WITH A CODE OF (XF1) 18-20 MY AND 20-20 MY J
OH BOY!!! MORE FUN!!........ The stabilizer that I originally paid for and that was installed to replace the bad O.E.M. part, was part #68624105AA. After putting a marking line on installed shock and waiting 4 days for the T.S.B. stabilizer, I returned to dealer for the new part. 45 min wait........ and all done!!! Geeee, scribed chalk mark still there!!! Off to service manager ...... why wasn't part replaced???? Lot of whispering behind closed doors for a bit........ Sorry, we will put the T.S.B. stabilizer on!!! Great.. 15 min later, done and checked for the chalk mark and Im off. Get home and to my surprise THE STABILIZER HAS THE SAME PART # ON IT 68624105AA NOT #CCUKV411AD. Dialed up the service manager asked W.T.F. So it seems Chrysler is putting a stock off the shelf replacement in a re-marked box and calling it a T.S.B. part!!!
Im still in the process of figuring out the slight of hand on Chryslers part and how they are getting away with it !! post when I get to the bottom of it. Hope the info helps anyone with same issues............Cant we all, just drive without a death grip on steering wheel!! :]
And yes on the other posts for the stabilizer...... there is a up/down and left/right marked for install...... And cycled 5 times in /out per T.S.B.!!!
Sponsored