mark195
Well-Known Member
- Thread starter
- #1
I'll try to keep this short....hopefully @JeepCares can help with this.
I started to look at removing the rock rails on my new JLUR this past weekend to sell, going to look at aftermarket options. When I rolled under the drivers side of the Jeep I noticed that one of the body mount bolts is clearly missing. Have not noticed any issues driving it but certainly not a good thing.
I purchased my jeep out of state (Koons) which is 3 hours away. I had tried to talk to my local dealer back in the fall but they kept pushing me on a JK saying the JL's were not available when I knew otherwise...that coupled with discount available I went with Koons very early in the process.
Anyhow, I took my Jeep into the local dealer today after scheduling an appointment on Saturday to get this fixed. They called me back to say that this is a "PDI" item and while under warranty has to be addressed by the selling dealer...basically saying I have to take it back 3 hours each way. I told him I disagreed and any warranty item whether something that should have been inspected by the selling dealer or not should be able to be fixed by any Jeep dealer which they're telling me is not the case.
I know this point has been addressed before. I've reached out to Koons as well but thought I'd post here as well for any thoughts/feedback to move this forward and get this resolved quickly as I do not like the idea of driving the Jeep missing one of those bolts.
@JeepCares any help/thoughts?
I started to look at removing the rock rails on my new JLUR this past weekend to sell, going to look at aftermarket options. When I rolled under the drivers side of the Jeep I noticed that one of the body mount bolts is clearly missing. Have not noticed any issues driving it but certainly not a good thing.
I purchased my jeep out of state (Koons) which is 3 hours away. I had tried to talk to my local dealer back in the fall but they kept pushing me on a JK saying the JL's were not available when I knew otherwise...that coupled with discount available I went with Koons very early in the process.
Anyhow, I took my Jeep into the local dealer today after scheduling an appointment on Saturday to get this fixed. They called me back to say that this is a "PDI" item and while under warranty has to be addressed by the selling dealer...basically saying I have to take it back 3 hours each way. I told him I disagreed and any warranty item whether something that should have been inspected by the selling dealer or not should be able to be fixed by any Jeep dealer which they're telling me is not the case.
I know this point has been addressed before. I've reached out to Koons as well but thought I'd post here as well for any thoughts/feedback to move this forward and get this resolved quickly as I do not like the idea of driving the Jeep missing one of those bolts.
@JeepCares any help/thoughts?
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