Ask-A-Jeep-Dealer Thread

[ThirtyOne]

@JLWF Dealer Guy @ThirtyOne, question for you guys...I saw a dealer on Friday and ordered a a JLUSport S. The next day, I noticed a post saying hard tops on Sports weren't being allowed to order. I called the salesman asking him about this and he said that was true (I asked when the heck they planned on telling me that!). I requested to be transfered to the finance guy - whom was recommended to me through a friend and we hit it off. He said they have virtually the same order minus one feature coming in soon (it's in "I" status on the POC) that he could put my name on. I agreed I could live with it and be happy as hell to get it sooner. So I put $500 down and he sent me an dealer order sheet with the VIN #. Later that day, I spoke to him and he said that the VIN # might change but it'll be virtually the same car I wanted.

I chatted with Jeep customer service just now and asked them about the status and they said:

Randolph: What I am showing is this is a dealership order and that you would need to have the dealership make this into a sold order to speed the process up as sold orders take priority.

My spidey-sense says something's not right....shouldn't he have put my name on it as a sold order?

I'll let the Dealer Guy handle that one. I am just a nosey customer.

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[TPFilm1994]

@JLWF Dealer Guy @ThirtyOne, question for you guys...I saw a dealer on Friday and ordered a a JLUSport S. The next day, I noticed a post saying hard tops on Sports weren't being allowed to order. I called the salesman asking him about this and he said that was true (I asked when the heck they planned on telling me that!). I requested to be transfered to the finance guy - whom was recommended to me through a friend and we hit it off. He said they have virtually the same order minus one feature coming in soon (it's in "I" status on the POC) that he could put my name on. I agreed I could live with it and be happy as hell to get it sooner. So I put $500 down and he sent me an dealer order sheet with the VIN #. Later that day, I spoke to the sales guy again and he said that the VIN # might change but it'll be virtually the same car I wanted.

I chatted with Jeep customer service just now and asked them about the status and they said:

Randolph: What I am showing is this is a dealership order and that you would need to have the dealership make this into a sold order to speed the process up as sold orders take priority.

My spidey-sense says something's not right....shouldn't he have put my name on it as a sold order? or is the sales guy playing games?

“Sold orders take priority”?!? Ha!

 

[RockAltered]

Probably asked and answered before but:

1. doesn't the cold weather group include the remote start with an auto trans?
2. what does the "VON" on purchase agreement stand for?
3. how long after a deposit should you expect the "VON"?
4. does 2 dr hard top & liner cost the same as 4 dr hard top & liner?
5. when do you expect to start tracking again?

 

[JLWF Dealer Guy]

@JLWF Dealer Guy @ThirtyOne, question for you guys...I saw a dealer on Friday and ordered a a JLUSport S. The next day, I noticed a post saying hard tops on Sports weren't being allowed to order. I called the salesman asking him about this and he said that was true (I asked when the heck they planned on telling me that!). I requested to be transfered to the finance guy - whom was recommended to me through a friend and we hit it off. He said they have virtually the same order minus one feature coming in soon (it's in "I" status on the POC) that he could put my name on. I agreed I could live with it and be happy as hell to get it sooner. So I put $500 down and he sent me an dealer order sheet with the VIN #. Later that day, I spoke to the sales guy again and he said that the VIN # might change but it'll be virtually the same car I wanted.

I chatted with Jeep customer service just now and asked them about the status and they said:

Randolph: What I am showing is this is a dealership order and that you would need to have the dealership make this into a sold order to speed the process up as sold orders take priority.

My spidey-sense says something's not right....shouldn't he have put my name on it as a sold order? or is the sales guy playing games?

1 of 2 things here. Either the sales guy has no idea what he is talking about as VIN's don't change, or they already sold that one and have another that is like it on order as well and are putting you on that one.

 

[Jtimbrook]

@JLWF Dealer Guy when does the next opportunity to custom order open up?

 

[JLWF Dealer Guy]

@JLWF Dealer Guy when does the next opportunity to custom order open up?

The next day your dealership is open. You can always submit an order.

 

[Jtimbrook]

The next day your dealership is open. You can always submit an order.

I’ll be visiting a different dealer, thank you!

 

[JLWF Dealer Guy]

Probably asked and answered before but:

1. doesn't the cold weather group include the remote start with an auto trans?
2. what does the "VON" on purchase agreement stand for?
3. how long after a deposit should you expect the "VON"?
4. does 2 dr hard top & liner cost the same as 4 dr hard top & liner?
5. when do you expect to start tracking again?

Yes,Vehicle Order Number, immediately, I think so? I don’t know.

 

[ThirtyOne]

I have a question. I know that dealer allocations are based on the number of vehicles sold in the previous month. Do custom orders "Sold Vehicles" count in this number?

 

[JLWF Dealer Guy]

I have a question. I know that dealer allocations are based on the number of vehicles sold in the previous month. Do custom orders "Sold Vehicles" count in this number?

Yea, they do.

 

[Smarrtazz]

@JLWF Dealer Guy when does the next opportunity to custom order open up?

It’s astounding how some dealers have no clue. When I was shopping for a new deal, the salesman told me that the JLs begin in 2019 and you can’t order them. We went back and forth and I decided that no sense in arguing that point with him. He also told me that I didn’t want a manual, but I could order what I want. Gee...thanks.

 

[ThirtyOne]

ALL new colors are available as of this morning to order per my dealer sales contact. I have now officially ordered Sting-Gray. My prayers were answered.

@JLWF Dealer Guy can you confirm? Thanks!

 

[Smarrtazz]

@JLWF Dealer Guy can you confirm? Thanks!

Has anyone seen the Sting-gray?

 

[JLWF Dealer Guy]

@JLWF Dealer Guy can you confirm? Thanks!

No new order guide, I see Ocean and Punk'n on there but they are not selectable yet.

 

[wanderer]

Also tan premium top? Is it available?

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