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Truck9469

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Ordered 6/3 no vin yet.

7743A772-D6F2-45F9-8A70-538A902B8EAB.png
Checked the pizza tracker - no change
Went on JC - no change
Called customer service - got my VIN
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ZBRA

ZBRA

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Checked the pizza tracker - no change
Went on JC - no change
Called customer service - got my VIN
Which customer service number did you call? I tried one I found online and they said I either had to have a VIN or the dealer would have to check on it.
 

Truck9469

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Which customer service number did you call? I tried one I found online and they said I either had to have a VIN or the dealer would have to check on it.
(877) 426-5337
 
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ZBRA

ZBRA

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ered33

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Ordered placed and confirmed with deposit on the 6/8 for a Hydro Blue 392 XR.. got the VON but still have no VIN :( guessing parts availability is a hold up until it can be slated to hit the line??
 

wooav8tor

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I’ve been lurking and reading thru all the great information. Guess it’s time for me to contribute. Placed an order for my first Wrangler, an unlimited Rubicon, on 6/15. Just received VIN from the dealer, this afternoon 6/24. Tracker still says TBD. I understand there’s a couple additional months built into my wait, based off of model year switch, but things move fast around here. Took me 14 months for my corvette ordering process!
 

Oswald06

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Ordered placed and confirmed with deposit on the 6/8 for a Hydro Blue 392 XR.. got the VON but still have no VIN :( guessing parts availability is a hold up until it can be slated to hit the line??
Have you talked with jeep chat / jeep customer service? The tracker is way behind and isn't reflecting the correct status
 

Storm Cloud

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I understand there’s a couple additional months built into my wait, based off of model year switch, but things move fast around here. Took me 14 months for my corvette ordering process!
I think that's what people here tend to forget. We have it pretty good, overall. My wife's Mercedes was a 10-month process. My trainer's Kia has been stuck in the shop for 7 months, waiting on parts. It sucks having to wait at all, but it could be worse, and in some ways, it's better than other places.
 

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ered33

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Have you talked with jeep chat / jeep customer service? The tracker is way behind and isn't reflecting the correct status
Not yet, didn't want to bother. I expected a snails pace and being in the automotive and aviation service industry I know how much difficulty we're having getting common items. I'll be patient :)
 

Grayone

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Order went in today, June 24. 2 door, 3.6L, auto, black hardtop, trailer package, reinforced spareholder, light group, leather, cold weather package, 4.88 gears, stainless sill plates, roof insulation, optional wheels, steel bumpers, blacked out grill, Sting Gray.
 

Torts

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I tried to put in an order for a 392, not knowing the order banks closed in May. Dealer, in Phoenix, added me to the list for 2023 models and would order as soon as ordering opened back up. I have checked in a couple times with the dealer and they say they still can't order a 2023 392. Curious, are folks actually finishing the ordering process with Jeep or on a list with spec'ing out the order complete?
 

Storm Cloud

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I tried to put in an order for a 392, not knowing the order banks closed in May. Dealer, in Phoenix, added me to the list for 2023 models and would order as soon as ordering opened back up. I have checked in a couple times with the dealer and they say they still can't order a 2023 392. Curious, are folks actually finishing the ordering process with Jeep or on a list with spec'ing out the order complete?
Ordering completed. My vehicle even shows up on the Jeep tracker online. The VIN doesn’t show online yet, but it’s been assigned.
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