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offcamber

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I wonder if @offcamber picked up his Jeep tonight??
I talked to the dealer around 5pm and they didn't have it yet. They said it will take them a couple of hours after they get it to prep it and do a state inspection. I will probably pick it up tomorrow at noon
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Brittany

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Has anyone here had an issue with the dealership giving possession of your Jeep after it was delivered? I went in two days ago when mine arrived at my dealership to sign all paperwork and gave them a large cash down payment and they wouldn't allow me to leave with my vehicle. At first they said it was to inspect, then they said it was bank issues (I was approved back in December when I built the damn thing), now today they said it was because they were coating it for rust (something I did not pay for, so I call bullshit). They wont give me a date, they just say around a week. I did sign the delivery/release form...thinking I was walking out with my Jeep that day. So...my loan has started, it is fully insured, and they have all my money. Give a girl some advice.
 

will1111

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Has anyone here had an issue with the dealership giving possession of your Jeep after it was delivered? I went in two days ago when mine arrived at my dealership to sign all paperwork and gave them a large cash down payment and they wouldn't allow me to leave with my vehicle. At first they said it was to inspect, then they said it was bank issues (I was approved back in December when I built the damn thing), now today they said it was because they were coating it for rust (something I did not pay for, so I call bullshit). They wont give me a date, they just say around a week. I did sign the delivery/release form...thinking I was walking out with my Jeep that day. So...my loan has started, it is fully insured, and they have all my money. Give a girl some advice.
If u sign all paperwork and loan stuff then it's "yours" and should give it to you. Only thing that could cross my mind is that they broke something doing a test drive and maybe something was missing.
 

DaveTreharne

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Has anyone here had an issue with the dealership giving possession of your Jeep after it was delivered? I went in two days ago when mine arrived at my dealership to sign all paperwork and gave them a large cash down payment and they wouldn't allow me to leave with my vehicle. At first they said it was to inspect, then they said it was bank issues (I was approved back in December when I built the damn thing), now today they said it was because they were coating it for rust (something I did not pay for, so I call bullshit). They wont give me a date, they just say around a week. I did sign the delivery/release form...thinking I was walking out with my Jeep that day. So...my loan has started, it is fully insured, and they have all my money. Give a girl some advice.
This sounds absolutely ridiculous! I’m so sorry this is happening. It sounds like they messed something up and trying to not have you notice or something. Something seems shady
 

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YOKiN

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YOKiN

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My black JL Rubicon with every available option is FINALLY on a truck for the final 25 miles to my dealer. Hopefully, I can pick it up tomorrow.
NICE!!! What dealership did you go through?
 

jeepdriver99

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Has anyone here had an issue with the dealership giving possession of your Jeep after it was delivered? I went in two days ago when mine arrived at my dealership to sign all paperwork and gave them a large cash down payment and they wouldn't allow me to leave with my vehicle. At first they said it was to inspect, then they said it was bank issues (I was approved back in December when I built the damn thing), now today they said it was because they were coating it for rust (something I did not pay for, so I call bullshit). They wont give me a date, they just say around a week. I did sign the delivery/release form...thinking I was walking out with my Jeep that day. So...my loan has started, it is fully insured, and they have all my money. Give a girl some advice.
That doesn't sound right. I wouldn't hesitate to have a policeman or a lawyer accompany you back in to find out why you have to wait another week.
 

AwCrimety

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Has anyone here had an issue with the dealership giving possession of your Jeep after it was delivered? I went in two days ago when mine arrived at my dealership to sign all paperwork and gave them a large cash down payment and they wouldn't allow me to leave with my vehicle. At first they said it was to inspect, then they said it was bank issues (I was approved back in December when I built the damn thing), now today they said it was because they were coating it for rust (something I did not pay for, so I call bullshit). They wont give me a date, they just say around a week. I did sign the delivery/release form...thinking I was walking out with my Jeep that day. So...my loan has started, it is fully insured, and they have all my money. Give a girl some advice.
Maybe ask to see all paperwork including service records on the vehicle. Make sure you see documentation of this rust proofing you neither asked for, nor wanted. Further I'd probably go in and ask the manager what's going on they'll either give you a plausible reason, or lie to your face. Let's assume there' an actual reason, and the salesperson is a weird communicator, but stay on top of this.... It's peculiar
 

FrenchSSGTMike

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MY JL IS IN JB !!! Moving down the status letters sheet :rock: (Disconnected after first loging in with Joke ‘ob lol)

Katelyn: Hi, my name is Katelyn with Jeep Customer Care, How may I help you today?

Michael F: Hey Katelyn, how are you ?! Just checking on my new Wrangler status, was in F last time I checked :)

Katelyn: Hello Michael

Katelyn: I can certainly look into that

Michael F: Thanks :)

Katelyn: It looks like the Vehicle has been built and is pending installation of additional equipment.

Katelyn: This is a necessary step when additional features or optional equipment packages are added to the vehicle.

Michael F: Is that JB ?

Katelyn: Yes

Katelyn: Is there anything further I can do for you?

Michael F: Awesome, thank you so much Katelyn. Do you know why some guys on the chat won’t give us the letter status ? As if it’s top secret ?? Lol

Katelyn: It depends what status it is in, some we cannot see

Michael F: No but someone said they could not give out the info because they’re not allowed to as they’re proprietary codes...

Katelyn: Most are

Michael F: Ok :) Anyways, have a wonderful day, you already enlightened mine ;)
 

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Jeep4Life

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Jeep4Life

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Smarrtazz

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MY JL IS IN JB !!! Moving down the status letters sheet :rock: (Disconnected after first loging in with Joke ‘ob lol)

Katelyn: Hi, my name is Katelyn with Jeep Customer Care, How may I help you today?

Michael F: Hey Katelyn, how are you ?! Just checking on my new Wrangler status, was in F last time I checked :)

Katelyn: Hello Michael

Katelyn: I can certainly look into that

Michael F: Thanks :)

Katelyn: It looks like the Vehicle has been built and is pending installation of additional equipment.

Katelyn: This is a necessary step when additional features or optional equipment packages are added to the vehicle.

Michael F: Is that JB ?

Katelyn: Yes

Katelyn: Is there anything further I can do for you?

Michael F: Awesome, thank you so much Katelyn. Do you know why some guys on the chat won’t give us the letter status ? As if it’s top secret ?? Lol

Katelyn: It depends what status it is in, some we cannot see

Michael F: No but someone said they could not give out the info because they’re not allowed to as they’re proprietary codes...

Katelyn: Most are

Michael F: Ok :) Anyways, have a wonderful day, you already enlightened mine ;)
Welcome to the JB support group ;)
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