Jeep Chat told me that they could escalate it after 14 days. I was on day 13 when I got an email from my dealer saying it had arrived. The day before Jeep Chat said it had no ETA and was still sitting in Toledo. Glad they were wrong...good luck...it’s comingAs of today I am 14 days in KZ. No eta and the dealer doesn't have any more info. Jeep chat or the 800# people keep talking about they deliveries got behind. How can that be?