Tazer Extension Cable not fitting

[SWVA JLUR]

I wish it were user error but this is my 4th Tazer on JL/JT's and so I'm somewhat familiar with them. The plugs you are referring to are correct and I have pulled them down and have the tazer plugged into them as I have done with all of our Jeeps. The good news is I figured it out. After further investigation with a Magnifying glass, it looks as though the Pin holes on the ends were a bit clogged with Plastic which leads me to think this could have been done during the manufacturing process. I used a fine needle to clean them out and the plug goes in like butter as expected. Everything is working as expected now and there are no bent pins. All is good in the jeep world again.

Thanks again,

Thanks for posting this. I received the extension cable a few weeks ago and the small port wouldn’t work. Not user error. When I get home, I will break out the magnifying glass and check the pin holes. Thanks again!

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[Rhinebeck01]

The cable I received also had plastic injection molding flashing around the edges of the female plug.
Z Automotive quality has gone down the toilet.
I'm second guessing whether I should risk plugging this cable into my vehicle and damaging my SG.

Why haven't you reached out to ZAutomotive.... time spent here talking is wasted time.

ZAutomotive is easy to contact and they are quick to reply. If that cable has issues they will send a new one right out. Contact ZAutomotive....

That security gateway extension cable that ZAutomotive sells has been available for years and it has not been known to have issues.... but sure, a problematic cable could be a rare possibility. Many here use the cable ...

Message/Contact ZAutomotive..
https://www.zautomotive.com/contact-us/