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Steering wheel audio controls malfunction

Cartman

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Guys, after switching my steering wheel, my audion controls buttons on both site stops working.
Same day my car stereo and half of my dash was disconnected due to dash panel switch. Threrefore Im not sure where could be the problem.
Front buttons omn the steering wheel on left that controls dash and phone, and on the right that controls cruise control are just working fine.
I have triple check if I connected all wires to stereo, I have triple check if I have connect all wires in steering wheel.
I have measure all wires in steering wheels if there is some cuted cable, I measure audio controls buttons. All works according to multimeter. :)
I checked also part numbers on the buttons and they do not Match the Mopars but before changing steering wheel they works fine.
I cant find any scheme how are the steering wheels buttons thruout steering wheel ring connected to car. stereo.
Would be anybody so kind and help me with your advices, or schemes or experiences?

Jeep Wrangler JL Steering wheel audio controls malfunction photo_2025-07-21_14-56-10
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Cartman

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according mopar the switches should be
Jeep Wrangler JL Steering wheel audio controls malfunction 1753297210142-fx
mines are


Jeep Wrangler JL Steering wheel audio controls malfunction photo_2025-07-21_14-56-10 (2)


but as I said, I do not thing that the part numbers could be the problem because before changing it works fine.
 
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Today I removed the radio. There are quite a few connectors at the back. One mini USB B-gray, three Fakra connectors that don't match the colors, and one large connector. In my opinion, there is no way I would have connected something wrong there. The Fakra connectors don't match the colors. I have white, yellow and red on the radio. The blue cable goes to the yellow connector on the radio. There is also an input for a black mini USB B on the radio, which is not connected, but it is not connected. The black mini USB B goes from the center console to the car socket. I don't know why the black mini USB B doesn't go to the radio. But I'm 99% sure that I couldn't connect something when I turned on the radio and cause the buttons on the steering wheel to not work. So I still don't know why they stopped working.

Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172243


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172248


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172233


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172229


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172256


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172321


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172301


Jeep Wrangler JL Steering wheel audio controls malfunction 20250726_172338
 
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ok I found maby something... but who can help me read it?

help me if I'm reading this diagram correctly.
It has a left and right switch.
From the right pin 1 and from the left pin 1 it should go to pin 9 of the connector.
but from the left pin 1 it should go to pin 1 and from the right pin 2 it should go to pin 2. and in my case I measured both on pin 2 so the error should be in the wiring. There will be a broken and shorted cable somewhere.
Am I reading this correctly?


Jeep Wrangler JL Steering wheel audio controls malfunction 1753556799536-dl


Jeep Wrangler JL Steering wheel audio controls malfunction 1753556860002-oo
 
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So I took the cables out, stripped them and checked them. Everything looks fine, I insulated them again and I'm back where I was, the buttons still don't work. :(

Jeep Wrangler JL Steering wheel audio controls malfunction 20250727_110356


Jeep Wrangler JL Steering wheel audio controls malfunction 20250727_120613


Jeep Wrangler JL Steering wheel audio controls malfunction 20250727_124654
 
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ZEEP

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You can check these wires with a multimeter.

Jeep Wrangler JL Steering wheel audio controls malfunction STEERING WHEEL WIRING
Jeep Wrangler JL Steering wheel audio controls malfunction MODULE-STEERING COLUMN CONTROL C1
Jeep Wrangler JL Steering wheel audio controls malfunction MODULE-STEERING COLUMN CONTROL C2
Jeep Wrangler JL Steering wheel audio controls malfunction MODULE-STEERING COLUMN CONTROL C3
Jeep Wrangler JL Steering wheel audio controls malfunction MODULE-STEERING COLUMN CONTROL C4



This is the diagram and connectors for the radio control.

Jeep Wrangler JL Steering wheel audio controls malfunction Diagram
Jeep Wrangler JL Steering wheel audio controls malfunction SWITCH-STEERING WHEEL-LEFT

Jeep Wrangler JL Steering wheel audio controls malfunction SWITCH-REMOTE RADIO-LEFT
Jeep Wrangler JL Steering wheel audio controls malfunction SWITCH-REMOTE RADIO-RIGHT
 
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Cartman

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When I had it disassembled, I measured everything.
So to be precise, I measured the continuity of the cables, whether there is a signal between the pins in the connectors. I measured the continuity between 1 and 2 and 9 on the left and right connectors 1 and 2.
I also "dissected" the insulation and visually checked the cables. I also moved them, whether they are torn or broken inside.
Currently I think that the fault will be in the ring under the steering wheel. because the switches are ok, the cables look ok, so I'm going to move on. I don't have another steering wheel with switches and wiring to test.
Thanks for the materials and hints Zeep.
I will buy a new harnes for connecting the rear window - the wiper and washer on the rear window. The harnes includes the right and switches. So we'll see.
The only thing that surprised me is that the buttons on the steering wheel are supposed to be backlit? Because mine are not.
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