Software MY24.U37.23 rolling out

[jadmt]

Just went out & checked my software version. How far out of date am I?

See post 4

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[NeilP]

See post 4

Did you mean post #10?

 

[jadmt]

No but keep reading the thread and it will be clear

 

[NeilP]

No but keep reading the thread and it will be clear

hmmmmm. I guess it will show up when it shows up.

 

[jadmt]

hmmmmm. I guess it will show up when it shows up.

yup it will happen when it happens...my updated after a 100 mile roadtrip with my phone on hotspot wifi and the minute I pulled in to where I was going it started downloading...

 

[NeilP]

yup it will happen when it happens...my updated after a 100 mile roadtrip with my phone on hotspot wifi and the minute I pulled in to where I was going it started downloading...

Do the updates downloaded via satellite or WIFI or both? Mine is connected to the home WIFI and sits in the garage about 35 ft away from there the modem/router are located inside the house.

Would you suggest setting up a WIFI hotspot using the phone?

 

[jadmt]

Do the updates downloaded via satellite or WIFI or both? Mine is connected to the home WIFI and sits in the garage about 35 ft away from there the modem/router are located inside the house.

Would you suggest setting up a WIFI hotspot using the phone?

i think both....mine sits in a garage with wifi and seems to only update when driving but i really am not sure.

 

[btm8]

Has anyone received the update but not applied it? I got a message there was an update but didn't apply it. I didn't have time when it popped up and was thinking I could just run it on the next start. Wrong....

Anyway, will it eventually make it back to mine? The dealer told me to just give it time but I'm not so sure. They said all they would do is use a laptop's wifi to see if it takes. I have mine set to my phone's hotspot but haven't seen an update again.

 

[NeilP]

I had an appointment with the local Jeep dealer this morning. They suggested that I get the "latest" updated software version installed on the radio head since I was having issues updating the maps.

Dropped it off at 8:00 AM, got a text at 8:10 that it was done. The tech and the service mgr were waiting when I walked back in. I said "that must have been simple". The tech said that I already had the latest update and that his system was only showing MY24.U33.43-PROD.

Odd that MY24.U37.23-PROD wasn't an available option.

 

[slimfl08]

I've been having weird issues with the head unit ever since I got it. I would consider them more software bugs than hardware issues. Was excited to see that there may be an update.

I checked the VIN checker and it said that my radio was up to date. Even though I'm at MY24.U33.43. I've heard that using this tool may be a way for it to kickstart an update.

https://www.driveuconnect.com/support/software-update.html

Good Luck!

Curious what issues you have been having? I have a '25 as well and my "Sync with GPS Time" is always 1 hr ahead. I reached out via a case with Jeep they had me do a soft reset (no luck) and then a factory reset (no luck as well) then mentioned Ill have to visit a dealer... haha

 

[btm8]

I had an appointment with the local Jeep dealer this morning. They suggested that I get the "latest" updated software version installed on the radio head since I was having issues updating the maps.

Dropped it off at 8:00 AM, got a text at 8:10 that it was done. The tech and the service mgr were waiting when I walked back in. I said "that must have been simple". The tech said that I already had the latest update and that his system was only showing MY24.U33.43-PROD.

Odd that MY24.U37.23-PROD wasn't an available option.

Because it's not... For now at least. My dealership told me there was "a glitch" and it was pulled back. They just said to keep wifi connected and eventually one will push out again.

 

[ASSFROW]

Mine did an update middle of last month after a 600 mile drive for vacation even though I selected the postpone option. I didn't want anything funky to happen on the drive home. It was funky for a few hours while I was still on vacation, I'm assuming while the apps updated. Everything has worked fine since. It looks a little different, but that's it.

 

[nU7OuxIx]

Curious what issues you have been having? I have a '25 as well and my "Sync with GPS Time" is always 1 hr ahead. I reached out via a case with Jeep they had me do a soft reset (no luck) and then a factory reset (no luck as well) then mentioned Ill have to visit a dealer... haha

That's hilarious. My issue is also with time.

When I'm near the time zone lines, it seems like the jeep's area of adjustment is anybody's guess. On my 2021, as soon as I hit the time zone change line the jeep's clock changed. Over on my 2025, it will maybe change 20 minutes before I hit the line, or maybe it won't change at all until I restart the jeep.

I've done a factory radio reset and no fix. While I haven't taken it to the Jeep dealer, I know their answer will be "well, we can't do anything because it's working fine now". And I'm not going to have them drive the jeep 2 hours to experience this. I also don't want them replacing things because something else ALWAYS get damaged or screwed up.

I'm glad to hear another person having this issue. And it tells me that it's something out of my hands to control.

 

[slimfl08]

That's hilarious. My issue is also with time.

When I'm near the time zone lines, it seems like the jeep's area of adjustment is anybody's guess. On my 2021, as soon as I hit the time zone change line the jeep's clock changed. Over on my 2025, it will maybe change 20 minutes before I hit the line, or maybe it won't change at all until I restart the jeep.

I've done a factory radio reset and no fix. While I haven't taken it to the Jeep dealer, I know their answer will be "well, we can't do anything because it's working fine now". And I'm not going to have them drive the jeep 2 hours to experience this. I also don't want them replacing things because something else ALWAYS get damaged or screwed up.

I'm glad to hear another person having this issue. And it tells me that it's something out of my hands to control.

Crazy, yea I think its a TomTom software update but I have looked and havent found anywhere to grab new map files.

 

[btm8]

So, just after making my last post, I received the update. Good to go!!!

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