Software for steering?

[OldBob]

Why is a software update needed when you go from the aluminum steering box to the steel steering box like in the TSB 08-074-20 ?

I ask as my wife’s 2018JLU exhibits the issues and I am planning to change the steering box. I have called 3 dealers and each one takes my number but does not call back. I guess they are making so much money these days they don’t care.

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[mwilk012]

Why is a software update needed when you go from the aluminum steering box to the steel steering box like in the TSB 08-074-20 ?

I ask as my wife’s 2018JLU exhibits the issues and I am planning to change the steering box. I have called 3 dealers and each one takes my number but does not call back. I guess they are making so much money these days they don’t care.

They aren't built the same, makes sense it would take a different amount of pressure or run time or who know what to get the turn assist set properly.

The electro-hydraulic steering setup is strange, and overly complex.

 

[OldBob]

I can get the parts on-line for much less than the local dealer. Would it be safe to install them, drive to dealer for the software change?

 

[mwilk012]

I can get the parts on-line for much less than the local dealer. Would it be safe to install them, drive to dealer for the software change?

No they’ll almost certainly tell you to F off.

your best bet is to buy all of the parts and print out the TSB, then ask them if they can do the listed instructions without screwing it all up.

 

[OldBob]

We are about to find out. I ordered the parts today. Will install when they arrive then go in for a software update. Based on what they told me today I will be out 600 rather than the 1200 they want to do turn key job.

I will post the results once complete.

 

[GtX]

I thought the TSB was covered work.

 

[mwilk012]

I thought the TSB was covered work.

No TSB provides extended warranty coverage unless explicitly stated. If you're outside of warranty, then its just another repair.

 

[beachbumm78]

No TSB provides extended warranty coverage unless explicitly stated. If you're outside of warranty, then its just another repair.

I’m wayyyyy outside my warranty and I just got mine done and got it all covered.

 

[jabtyler]

I had my box changed and I still have play in the steering, is there a way to tell if they did the software update?

 

[mwilk012]

I’m wayyyyy outside my warranty and I just got mine done and got it all covered.

Then your dealer either screwed up or is very nice.

 

[BadAssBumbleBee]

I had my box changed and I still have play in the steering, is there a way to tell if they did the software update?

Check your work order/invoice to see if they actually applied the software update.

There should be a line that says something like "COMPLETED EPS FLASH UPDATE FROM OLD PART NUMBER 68298610AC TO 68529416AA" if they did the software update.

I still have a very small amount of play in my steering wheel after having the TSB done (maybe half inch either way), but it's considerably better than before the update.

 

[OldBob]

I’m wayyyyy outside my warranty and I just got mine done and got it all covered.

I was quoted $1,200 which is why I bought the parts for approx 400, will do the labor myself and pay the dealer 200 to apply the software.

 

[beachbumm78]

Then your dealer either screwed up or is very nice.

?‍ They’ve been great to work with for the few minor things I’ve had. When I brought it in they just said their service tech was aware and it was no problem. They had the parts and it’ll all be covered under manufacture warranty. I didn’t question it.

 

[Yellow Cake Kid]

I wish somebody somewhere knew and could explain why the steering system needed a software update. I understand that the power assist is in communication with the computer, but it is hard to guess what could be so different inside a steering box that the Jeep would require a software update.

I am not saying it's not true that the update is necessary or advisable, I am just wondering what the heck it amounts too.

Thank you for asking.

It seems a shame that Jeep doesn't appreciate that an informed customer can be a happy customer.

 

[mwilk012]

I wish somebody somewhere knew and could explain why the steering system needed a software update. I understand that the power assist is in communication with the computer, but it is hard to guess what could be so different inside a steering box that the Jeep would require a software update.

I am not saying it's not true that the update is necessary or advisable, I am just wondering what the heck it amounts too.

Thank you for asking.

It seems a shame that Jeep doesn't appreciate that an informed customer can be a happy customer.

I don’t believe that the gear ratio is any different between the former aluminum box, but the valving internally must be.

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