PRND Shifter Lights Always on?

[txbonds]

Eh, I hear where you're coming from but if this is the only issue I'll have then I could live with that . The JL still is an amazing vehicle.

True. Very true. Could be worse. Just hope this is only issue.

Just tried all items suggested in thread above and ours are still on. Will wait to see what your dealer says. Thx.

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[RubiRob]

True. Very true. Could be worse. Just hope this is only issue.

Just tried all items suggested in thread above and ours are still on. Will wait to see what your dealer says. Thx.

Will do, I'll keep this thread updated for sure.

 

[RubiRob]

Ok so I'm here now .They're telling me that they've pinpointed the problem to be the shifter assembly (googling this issue they've done the same for Cherokees and Grand Cherokee with the same problem). Now I'm just waiting on parts. Will call my case manager today to get it expedited.

 

[FatBoy01]

Ok so I'm here now .They're telling me that they've pinpointed the problem to be the shifter assembly (googling this issue they've done the same for Cherokees and Grand Cherokee with the same problem). Now I'm just waiting on parts. Will call my case manager today to get it expedited.

Rob, Please push the Service Manager to give you specifics in regard to parts, what they did specifically to fix so you can post here. Undoubtedly, lots of others here will need any info you can provide.

 

[RubiRob]

Rob, Please push the Service Manager to give you specifics in regard to parts, what they did specifically to fix so you can post here. Undoubtedly, lots of others here will need any info you can provide.

They actually said the tech wasn't available to speak to me, so I'll mention that with the case manager once I get home. I'll try for more info next time I'm there, hopefully soon so I could pick it up.

 

[FatBoy01]

They actually said the tech wasn't available to speak to me, so I'll mention that with the case manager once I get home. I'll try for more info next time I'm there, hopefully soon so I could pick it up.

Talk to Service Manager when you pick-up vehicle / after repair is completed. Service is obligated to tell you exactly what the fix entailed. If you don't ask for specifics, they will give you a very basic, canned response.

 

[RubiRob]

Talk to Service Manager when you pick-up vehicle / after repair is completed. Service is obligated to tell you exactly what the fix entailed. If you don't ask for specifics, they will give you a very basic, canned response.

Will do, thanks for the heads up.

 

[Dynomite1371]

If it's anything like the shifter "light no eorking/malfunctioning" issue in the GC, there is no bulb replacement, they have to replace the whole shifter assembly....

 

[RubiRob]

If it's anything like the shifter "light no eorking/malfunctioning" issue in the GC, there is no bulb replacement, they have to replace the whole shifter assembly....

Yep that's what they were saying.

 

[Dynomite1371]

Yep that's what they were saying.

My wife's has that issue now and she's out of warranty, they want a small fortune so I'm going to buy the part and do it myself. Luckily they will fix yours for free. Acquiring the part is what I would be most worried about....

 

[RubiRob]

My wife's has that issue now and she's out of warranty, they want a small fortune so I'm going to buy the part and do it myself. Luckily they will fix yours for free. Acquiring the part is what I would be most worried about....

The case manager told me that she would be able to "pull parts off of the assembly line and overnight them" if needed. Let's see if she was full of BS or not

 

[Dynomite1371]

The case manager told me that she would be able to "pull parts off of the assembly line and overnight them" if needed. Let's see if she was full of BS or not

Good! Keep us posted!

 

[RubiRob]

Update:

They both called me today (service and then case manager). The parts are on order but are "backordered" right now. They won't be able to get an ETA for 24-48hrs as they are working with the assembly plant to obtain them. Case manager said it could be a few days or a few weeks, they just weren't sure. That being said, I told them I will pick up my Wrangler in the morning and then I'll bring it back when the parts come in. No reason I cannot drive the vehicle around until then. They said that's ok too and had no problem with it. Excited to finally drive my car I bought 3 weeks ago that was in the shop for nearly a week of that time.

 

[Dynomite1371]

As I suspected, we'll good. Yeah, I mean that light on ain't gonna kill it... But still keep on their ass and keep us posted.

 

[RubiRob]

As I suspected, we'll good. Yeah, I mean that light on ain't gonna kill it... But still keep on their ass and keep us posted.

Yes that's what I said. It won't even die in a 24hr period with that little light on. I'll live with it for now. Either way, she seemed confident they would get it from the assembly line fairly quickly. Hope that's true.

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