Lost all Audio

[dajuicejml]

Has anyone experienced a complete loss of all audio? I have about 1k miles on my JLUR and have had 0 issues to date. This morning I got in to drive to work and realized that I have no audio? XM & FM stations seem to be getting reception, but I can not get any sound to come out? I tried bluetooth and no luck getting audio there either. Anyone?

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[bam1111]

Has anyone experienced a complete loss of all audio? I have about 1k miles on my JLUR and have had 0 issues to date. This morning I got in to drive to work and realized that I have no audio? XM & FM stations seem to be getting reception, but I can not get any sound to come out? I tried bluetooth and no luck getting audio there either. Anyone?

Does your volume control freeze?

 

[dajuicejml]

No. The indicator displays as though the volume is being adjusted, just no audio.

 

[bam1111]

Haven’t experienced your issue yet. My unit will freeze up due to CarPlay and uconnect conflicts, but disconnecting CarPlay always corrects the issue.

 

[WVUBrew]

Just had the same thing happen to me this morning. Did your issue resolve?

 

[dajuicejml]

By the time I got it to the dealer, it resolved itself and I have not had an issue since...

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