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Hothead headliner installation warning

bajanut

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I have two extra sound assassin strips from mine in my garage (like the long piece before you cut it). If you want to cover shipping, I can just send them to you in some UPS envelope or something.
Now that is a cool dude that is willing to help a fellow Jeeper, you are probably the type that stops in the trail to help a stranded jeeper and would take one lug nut from each of your wheels so another jeeper with a lost wheel can make it out safely, Kudos.
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JohnT

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OK, you still are not getting it, and your analogy does not apply, But I will go another route to see if you can understand what I am saying.

In your bread example, it would not be a grocery store, it would be more like a deli.

The Deli buy loaves of bread from the grocery store or bakery. Then they cut up the loaves of bread in to so many slices. I bought a sandwich that uses 16 slices of bread from from a loaf that they cut in to 100 slices of bread. I lost 3 slices, and wanted to see if they could sell me 3 slices. Instead they offer to sell me 16 slices (which does NOT equal an entire loaf) for 2x the price they pay for a loaf.

Maybe you do understand and simply want to argue. If that is the case more power to you.

we obviously have different ideas of good customer service.

I am done wasting my time trying to explain to you.
who puts bread on their hardtop - i mean - it would make decent sound insulation but....
 

Viking Jeeper

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When installing the headliner on my LJ top I messed up one section. Called hothead and explained what I did and they sent me new velcro no charge. Sound assassin strips are simply strips of Noico that you can buy in bulk from Amazon. If I feel like I need headliner in my JL (on order) I will buy from Hothead again.
 

oceanblue2019

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A 12 pack of soda is $3. A single can is $1.25.

A box of 1000 bolts is $20. A package of 5 of them is $4

A 55 gallon of 10-30W oil is $160. A quart is $6.00

How is this any different?

Another point:

1) It was not their issue you had a problem that required replacement.
2) They responded with a offer of a solution.
3) You didn't like the price.

So this is bad service?

I just think you are an unreasonable customer.
 

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Eddiecaboo

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I bought the Hothead Headliner kit and am very Happy with it.

I think they did you a favor by doing what they did.

Great Customer Service!!

.02
 

MarkM

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Thanks for the heads up, Matt! I was incensed at the price as well. My solution was to use roof asphalt/tape. It worked like a champ!
 

CMTAZ

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... Sound assassin strips are simply strips of Noico that you can buy in bulk from Amazon. ...
THIS!!!!

Get the smallest amount of noico you can (or want to). Use the rest for the front floor or some other place.
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