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Hello From JeepCares

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Jeep Generation

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Thanks Jeep!
 

geospyder

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Probably been asked and answered but I have no idea what to search for :-( Any idea the approximate time frame for the 2019 Wranglers to be ready to order?
 

Capt-Zoom

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This week with Jeep Cares...
Cares blows off my poor track bar welds and frame welds putting my family at risk
Cares blows off my AC issues
Cares calls wrong number repeatedly...you deal with me...not my wife.
Cares calls only during time i told them not to call because i am working. Rather than when i have a weekday off like i was promised by cares
Cares wastes my time with survey that wont result in call back
Cares drops my call for supervisor after i wait 30 plus min on hold.

Thank so much jeep cares....i really feel the warm fuzzies from you caring. Yeah right.
 

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macintux

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Probably been asked and answered but I have no idea what to search for :-( Any idea the approximate time frame for the 2019 Wranglers to be ready to order?
I regret I don’t remember the thread title, but there is an unofficial schedule on the forum. I’m thinking September but trusting my memory is usually a fool’s errand.

If you work your way backwards through the main page posts, or dig into the ordering forum, look for a thread started by the admins (I assume Jay).
 

geospyder

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W5MQS

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@JeepCares -- Can someone please provide an update on the Off Road Pages? We were last told that they'd be released via an "over-the-air" update during the 2nd quarter of 2018...we are now outside of the 2nd quarter and still no Off Road Pages or communication about when they will be here. PLEASE ADVISE.
 
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TIDALWAVE

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@JeepCares -- Can someone please provide an update on the Off Road Pages? We were last told that they'd be released via an "over-the-air" update during the 2nd quarter of 2018...we are now outside of the 2nd quarter and still no Off Road Pages or communication about when they will be here. PLEASE ADVISE.
We keep getting the same replies: "Next Quarter/Never for the 2018s/2019s but not 2018s/some time in the future!
 

W5MQS

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We keep getting the same replies: "Next Quarter/Never for the 2018s/2019s but not 2018s/some time in the future!
Yea...I know. It's very frustrating :swear: but I'd like to see what the next excuse is now that we're in the 3rd quarter.
 

Capt-Zoom

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Today in wasting time with jeep cares...spent an hour plus on the phonne with level 3 jer who is making me bring my radio in again. Im going to start sending FCA invoices for my hourly pay as a consultant. FCA is a total joke.
 
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nobleman

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Hello JL owners,

We wanted to take time to introduce ourselves! Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reaching out to offer support. As Jeep Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Either way, we are happy to help.

We're excited to be a part of this forum and to hear about your adventures as new JL owners! :like:

Jasmine and Julie
Jeep Social Care Specialists
I would care for you to Deliver my Rubicon 2.0 ordered in March. Multiple calls with no answers and no return info.
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