FCA pushes broken Uconnect update

[kcjl]

what happened that made it a s show?

I don't remember the exact timeline, but it was supposed to come out last spring and was delayed. Then it was released individually starting over the summer, and by fall many people still did not have it. Turns out it was not compatible with many of the earlier radios, so they stopped the updates altogether. They then made it available for download for a period of time, before realizing that there was a problem with that one too. Ultimately it was completed but took about 9 months or so. Oh, and the main issue with the delay is that the $150 map update that many people paid for couldn't load the maps until they had the new software.

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[Dynomite1371]

How does it get an update over the air? Is it through the guardian service, or does it borrow web access from a connected phone?

Great question, I thought the same thing. I cleared all factory settings, which included Gaurdian service, I hoping that was their way in. So, Im not going to re-sign in with free Gaurdian service until I know whatever they are pushing is right.

 

[RonH]

Great question, I thought the same thing. I cleared all factory settings, which included Gaurdian service, I hoping that was their way in. So, Im not going to re-sign in with free Gaurdian service until I know whatever they are pushing is right.

Excellent idea! Let us know how it works out. I should have mine in a day or two and, well, inquiring minds want to know...

 

[JeepCares]

Hello everyone,

I do have some updates on this for you. Please know that this reboot issue was not related to a Uconnect update. We have identified that the concern is related to SiriusXM Travel Link services. In the next 48 hours we’ll temporarily suspend the Travel Link feature in order to cease the reboot. We appreciate your patience.
Julie
Jeep Social Care Specialist

 

[Dynomite1371]

Hello everyone,

I do have some updates on this for you. Please know that this reboot issue was not related to a Uconnect update. We have identified that the concern is related to SiriusXM Travel Link services. In the next 48 hours we’ll temporarily suspend the Travel Link feature in order to cease the reboot. We appreciate your patience.
Julie
Jeep Social Care Specialist

Great guys. Let's get this thing right for everybody!!

 

[docjeep]

Hello everyone,

I do have some updates on this for you. Please know that this reboot issue was not related to a Uconnect update. We have identified that the concern is related to SiriusXM Travel Link services. In the next 48 hours we’ll temporarily suspend the Travel Link feature in order to cease the reboot. We appreciate your patience.
Julie
Jeep Social Care Specialist

Julie,
Will this roll out OTA at the same time or will it be region by region? If the problem was isolated, why wait 48 hours?
and thank you for the update!

 

[galleywinter]

https://www.quadratec.com/c/blog/recent-uconnect-update-causing-problems-jl-wrangler-owners

 

[Dynomite1371]

Here's

what my system showed today each time I started up while running errands. It flashed twice for several seconds. (all this, after I pulled out the garage).

 

[AZCrawl]

Here's

what my system showed today each time I started up while running errands. It flashed twice for several seconds. (all this, after I pulled out the garage).

Did it stop or does it constantly continue to do this?

 

[vilacr]

I guess this only applies to the 8.4in U since the 7in U does not have guardian capabilities.

 

[Dynomite1371]

Did it stop or does it constantly continue to do this?

Nope twice, each for a few seconds. Then gone all working normal. I didn't go into the nav where they say the problem is and check it. I'm afraid to, so I ain't.

 

[Dynomite1371]

My JK did the Sirus update all the time, this was not that.

 

[DanW]

Of course, Quadratec's article shows one of the off-road pages we can't get yet. (Guages.) Dang it.

 

[Dynomite1371]

Of course, Quadratec's article shows one of the off-road pages we can't get yet. (Guages.) Dang it.

I saw that. Lol And this probably set us back a bit....

 

[docjeep]

Latest...

I call UConnect, again. They tell me that now all calls about this issue are being transferred to Sirius. I get transferred to Sirius. Spoke to 3 Sirius representatives that have absolutely no clue of the rebooting issue even existing.

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