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Bravo

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Received an email today saying my 3.0 Jeep is in the shipment phase... and that iris being bumped up to priority... This is the 3rd email from fca regarding the status of my Jeep...

Anyone else receiving emails?

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Platinum7990

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I have yet to receive any email from FCA regarding my build.
 

earthgirl

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Received an email today saying my 3.0 Jeep is in the shipment phase... and that iris being bumped up to priority... This is the 3rd email from fca regarding the status of my Jeep...

Anyone else receiving emails?

bravo
No Not at all.
 

MMalone

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Received an email today saying my 3.0 Jeep is in the shipment phase... and that iris being bumped up to priority... This is the 3rd email from fca regarding the status of my Jeep...

Anyone else receiving emails?

bravo
Who do you know? i think we all wish we would/could get email updates. At this point i would be happy with daily NO Change Status Update from FCA. I need a priority bump up too :)
 

nerubi

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I was frustrated with the slowness of my order (ordered end of November 2018 when they had a lot of orders to build) waiting to be fit into production. I finally sent an email to the CEO of FCA asking why. Next morning I had an email from an Executive Customer Manager saying he had expedited my order and it was now in paint. He said it would be completed that day. He also put it in expedited delivery so it would be put on a rail car that night.

He sent me updates of where it was. It hit Chicago and had to be transferred to a different rail yard and it spent a day there. At the drop point in Council Bluffs there was a snow storm so it was a day before put on a truck. The ECM sent me an email when it hit the dealer lot in the middle of the night. I was sitting there first thing in the morning before the dealer opened - before the dealer even knew it was there.

The Sales Manager inspected it and found during transport that there was a scratch on the hard top and one rear fender. He took the parts off another one he had in stock and ate the damage cost because one of his employees signed for it in the dark and didn't see the damage (which was very small).
 

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Delivery between 30th- April 13th... supposedly on the rail somewhere...
 

nerubi

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Delivery between 30th- April 13th... supposedly on the rail somewhere...
are you getting it from Dave Smith? Your dealer can tell you exactly where it is and an estimated exact date, if they want to. Maybe they figure with all the disruption it is better to give a big range.
 
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Bravo

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[email protected]. Dealer doesn’t have a specific delivery date according to my salesman... fca also sent me a $50 coupon for Jeep.com for a delay in delivery

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Bravo

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Unit delivered yesterday... pick it up this weekend

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