Do your radio controls work when the reverse cam is active??

[ebelp]

I'm noticing an intermittent issue where none of my radio controls work when the backup cam feed is active. There are many times where i've left the volume up too loud, but I'm already in motion when the music comes on, so as I'm reversing i'll try to turn the volume knob (or use the steering wheel buttons), but they do nothing (power button won't function either). So it's as if the reverse cam video has disabled all radio control buttons. However, at other times the volume/radio controls work fine when the reverse cam is active.

Just a real annoyance when you have a passenger in the car and the music comes on too loud as you're reversing and you have to put it back in park in order to turn the volume down.

FYI I have the 8.4" Uconnect...

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[JeepCares]

I'm noticing an intermittent issue where none of my radio controls work when the backup cam feed is active. There are many times where i've left the volume up too loud, but I'm already in motion when the music comes on, so as I'm reversing i'll try to turn the volume knob (or use the steering wheel buttons), but they do nothing (power button won't function either). So it's as if the reverse cam video has disabled all radio control buttons. However, at other times the volume/radio controls work fine when the reverse cam is active.

Just a real annoyance when you have a passenger in the car and the music comes on too loud as you're reversing and you have to put it back in park in order to turn the volume down.

FYI I have the 8.4" Uconnect...

Hi ebelp,
We can imagine why this may be frustrating. We recommend contacting your dealer to have this looked into a bit further. Also, we'd like to connect you with a Case Specialist who will work with your dealer during this process. We're available via private message to discuss this further.

Lydia
Jeep Social Care Specialist