Discount Tire

[Whaler27]

Many years ago, on one of my trips to Alaska, I stopped enroute at DT in Seattle and bought a new set of wheels and tires for my 2000 Wrangler. Afterward, I hooked it up to the motorhome and hauled it to Palmer, Alaska. I unhooked it at the Palmer Elks lodge and headed into town. I immediately noticed that I had a lot of squirrely stuff happening that led me to believe I might have a loose wheel. Turns out that all 4 of the brand new wheels were loose and while towing it to Alaska the bolt holes had been ovaled on all 4 wheels. I called DT in Seattle, told them that they apparently did not tighten the lug nuts and I needed a new set of wheels. The Manager of the Seattle store asked me to take it to a local tire shop to verify the "problem" and send him some pictures of the damage to each of the 4 wheels ( the spare was still unused). 4 days later 4 new wheels arrived at the Alaska tire shop from Seattle and were installed. The Seattle DT paid for the entire thing! Needless to say, I won't buy tires nywhere else.

My experiences with DT have been great too. Just took my beating on a new set of tires for my truck. DT was great, again, but tires sure are expensive.

I’m curious about your Alaska trip experience. Did they require proof that you had retorqued all the lug nuts after the first fifty miles? All the tire stores underscore the importance of doing that with new wheels, but not everybody thinks to bring a big torque wrench on a long trip.

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[Scottfree]

I just took a 35” ridge grappler in because I wanted it dismounted and patched and balanced. Discount Tire patched the tire, replaced the spare with the repaired tire on the jeep and told me there was no charge. I told them I didn’t buy the tires from them and they said that didn’t matter and they just wanted it to be safe. I was impressed to say the least so I set up an appointment later in the day and put 5 tires on my boat trailer which were out of date anyway.

 

[Mifsuud]

Discount always rotates and repairs tires free. Regardless of where they were purchased.
A few people mentioned a time limit on warranty which I've never encountered, and I used to work there. Could be new but I believe it's likely a manager of a store policy not corporate. When Bruce Halle Sr. died several years ago there were a few quesey ripples through the company. Thankfully Sr had set it up so Jr didn't take over the company.
This service level is what you get from private, one person, ownership. Not an investment group or publicly offered company where each day the bottom dollar matters. Bruce cared about the reputation of the company and his staff. We used to give used tires away to people who had steel belts poking through and couldn't afford a replacement.

 

[zw470]

They've been my go-to for the last four years or so. The people in the stores are always friendly (even in areas known for not-friendly people ) and I like how they have the windows so you can watch them work on your vehicle.

Shame they stopped posting on forums, the guy here always seemed super knowledgeable, helpful, and excited seeing people talk about their new tires.

 

[jpeters11]

I just ordered a set of 5 new tires from them, scheduled my appointment and went to get them installed.

When I got there, 4 of the 5 tires were completely the wrong size (the single for the spare was correct); the 4-pack had been mislabeled on the packaging apparently (I ordered 275/70 R18s and they received 4x 285/70 R17s). Instead of re-ordering and re-scheduling, they installed a much nicer brand of all 5 that were 50% more expensive than what I ordered, without charging me the difference.

That's great customer service.

 

[Rustynail11]

Always a fan of Discount and was a loyal customer for a very long time until I realized Costco doesn't charge for mounting, disposal, road hazard etc. Bough my last set of tires at costco and they were $400 cheaper. Tire price was almost identical but without charginf ro the extras it was a lot cheaper. They also do free rotation,balancing and repair

 

[Ron Texas]

I used to drive sports cars with summer tires which last 12k to 15k miles at best. Regular trips to Discount tire kept me rolling. They deserve their rave reviews.

 

[Mifsuud]

Always a fan of Discount and was a loyal customer for a very long time until I realized Costco doesn't charge for mounting, disposal, road hazard etc. Bough my last set of tires at costco and they were $400 cheaper. Tire price was almost identical but without charginf ro the extras it was a lot cheaper. They also do free rotation,balancing and repair

Discount doesn't charge for mounting tires you buy there. They do charge for balancing and disposal.

You do not have to buy a road hazard warranty either. All tires sold by Discount come with a pro-rated road hazard free of charge. The Certificates you may buy are not pro-rated. It's a big difference. It's also often misunderstood. I know from experience that it runs me around $85 to replace one Toyo 315/70R17 RT Trail with the Certificate. Yeah they are pricey and pro-rated might work for you.

Costco may be cheaper at times, but try and compare like vs. like. Also Costco rotates through employees at the same rate as McDonalds rolls cars along a drive through. I know many guys in stores who have been busting tires with Discount for 20+ years.

Not every Costco has a tire center. Discount has 1200+ locations. All they do is tires. No one is offering a paper cup sample of rice vinegar. There are two reasons there aren't more Discount stores: quality employees, and Bruce always wanted to buy the ground under the stores. He did not believe in renting/leasing. He eased up a bit on that in the bay area because people simply don't sell land there it's too valuable. In CA it's called America's Tire.

 

[GATORB8]

Discount doesn't charge for mounting tires you buy there. They do charge for balancing and disposal.

You do not have to buy a road hazard warranty either. All tires sold by Discount come with a pro-rated road hazard free of charge. The Certificates you may buy are no pro-rated. It's a big difference. It's also often misunderstood. I know from experience that is runs me around $85 to replace one Toyo 315/70R17 RT Trail with the Certificate. Yeah they are pricey and pro-rated might work for you.

Costco may be cheaper at times, but try and compare like vs. like. Also Costco rotates through employees at the same rate as McDonalds rolls cars along a drive through. I know many huys in stores who have been busting tires with Discount for 20+ years.

Not every Costco has a tire center. Discount has 1200+ locations. All they do is tires. No one is offering a paper cup sample of rice vinegar. There are two reasons there aren't more Discount stores: quality employees, and Bruce always wanted to buy the ground under the stores. He did not believe in renting/leasing. He eased up a bit on that in the bay area because people simply don't sell land there it's too valuable. In CA it's called America's Tire.

I wouldn't be surprised if DT would price match Costco OTD.

I've checked Costco before, but their inventory/selection is extremely limited and they've never offered what I wanted.

 

[calemasters]

Don‘t know if this is THR right place to post this or not? But a few years ago I bought my tires at DT. They described the warranty and stuff. I usually decline warranties because honestly I won’t keep up with them. But DT offered a free 5-way rotation when I got my tires. I just had my third or fourth balance and rotation...for free…just as DT said.

We have a lot of great vendors to pick from. And based on my experience, I’d put Discount Tire at the top of the list.

I really like discount tires. I don't go anywhere else.

 

["D"]

Always a fan of Discount and was a loyal customer for a very long time until I realized Costco doesn't charge for mounting, disposal, road hazard etc. Bough my last set of tires at costco and they were $400 cheaper. Tire price was almost identical but without charginf ro the extras it was a lot cheaper. They also do free rotation,balancing and repair

Got to agree with you there. I tried them once and got a quote for $1135.00 and got them at Sam's Club for $650. Not much of a "discount" there.

 

[shane h.]

I've been a DT customer since we moved down here to the DFW area in 1990. Nothing but good things. For my last two sets of Jeep tires, I searched the web for the cheapest price I could find on the tires and mounting, took that to DT, and they beat the price out the door each time. For my MT BB ATs, they took $60 a tire off to match an online price without blinking an eye.

 

[Rustynail11]

Discount doesn't charge for mounting tires you buy there. They do charge for balancing and disposal.

You do not have to buy a road hazard warranty either. All tires sold by Discount come with a pro-rated road hazard free of charge. The Certificates you may buy are not pro-rated. It's a big difference. It's also often misunderstood. I know from experience that it runs me around $85 to replace one Toyo 315/70R17 RT Trail with the Certificate. Yeah they are pricey and pro-rated might work for you.

Costco may be cheaper at times, but try and compare like vs. like. Also Costco rotates through employees at the same rate as McDonalds rolls cars along a drive through. I know many guys in stores who have been busting tires with Discount for 20+ years.

Not every Costco has a tire center. Discount has 1200+ locations. All they do is tires. No one is offering a paper cup sample of rice vinegar. There are two reasons there aren't more Discount stores: quality employees, and Bruce always wanted to buy the ground under the stores. He did not believe in renting/leasing. He eased up a bit on that in the bay area because people simply don't sell land there it's too valuable. In CA it's called America's Tire.

Discount must be different in AZ becasue I just went to the Discount website yesterday to price some tires for my son's 4runner and there was a $115 installation & Maintenance charge. You are correct about the Road Hazard but when Costco is including something that Discount wants $250-$300 for then Costco is a better deal.

 

[KraftyBob]

I bought my 2022 Wrangler 4XE in April and took it to DT for balance and rotation - no charge. They even patched one of my lawn tractor tires for free

 

[azjl#3]

18 years ago I brought a new to me Tacoma into DT to repair a nail in the tire. When they finished it was free. I said wow, I'll buy all my tires from you from now on. I did. I do. By my count 12 sets worth across 10 vehicles.

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