Did anyone received their soft top yet?

Jrbrannan

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Maybe ours will come in with fancy improvements?!?!?!?

:cwl::cwl::cwl:
We just ordered too early. I could have waited two months to order and I would have not been delayed at all. Jeep really screwed the pooch on this launch.





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Sftdyna0326$

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Well I just received my window sticker and my Jeep is shipping with a black soft top instead of tan! Dealer placed order correctly and FCA claims tan tops were an issue so maybe they decided to just send black! Called around to Koons in Va hoping they had a similar Jeep in stock with a tan soft top and the salesman told me he hasn’t seen a tan top yet and they have received dozens of JL’s already. Does anyone actually have a tan soft top?
 

Jrbrannan

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Well I just received my window sticker and my Jeep is shipping with a black soft top instead of tan! Dealer placed order correctly and FCA claims tan tops were an issue so maybe they decided to just send black! Called around to Koons in Va hoping they had a similar Jeep in stock with a tan soft top and the salesman told me he hasn’t seen a tan top yet and they have received dozens of JL’s already. Does anyone actually have a tan soft top?
This does not surprise me in the least. I have seen zero tan soft tops out there. Naturally they put the wrong color soft top in your Jeep and NO Black Soft Top for everyone here who is still waiting! UGH!
 
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Guys any positive update with our missing soft top?
 
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TMM

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What can we do to force Jeep to send us the soft tops. I think they are treating us like we ordered these soft tops separately as an accessory.
 

Jrbrannan

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What can we do to force Jeep to send us the soft tops. I think they are treating us like we ordered these soft tops separately as an accessory.
They are actually treating us worse. Because we have no leverage and we have our jeeps and have already paid they can jerk us around all they want. I am going to give it until the end of June. If they don't deliver it by the time anyone can just go order it I might tell the dealer I am ordering it myself and will be sending them the bill.
 
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Jrbrannan

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So I just got this from my sales person. There is light at the end of the tunnel. I was emailing every couple of days and had the sales manager escalate. Anyone else get theirs? Extra bonus.. they are delivering it to my house so I don't have to drive an hour to go get it.

IMG_20501.jpg
 
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TMM

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So I just got this from my sales person. There is light at the end of the tunnel. I was emailing every couple of days and had the sales manager escalate. Anyone else get theirs? Extra bonus.. they are delivering it to my house so I don't have to drive an hour to go get it.

IMG_20501.jpg
Nice. When did you take delivery of your JL? I’ve been waiting for the soft top for about 8 weeks now.
 

Jrbrannan

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Nice. When did you take delivery of your JL? I’ve been waiting for the soft top for about 8 weeks now.
Ordered January 30th, built on the 14th of February and delivered on May 4th. So it has been less than 3 weeks since delivery but almost 4 months from order date. I have been on them like stink on Pooh. Not being a jerk about but being the squeaky wheel they don't want to have to deal with anymore. Lol.
 
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MikeinMD

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Nice. When did you take delivery of your JL? I’ve been waiting for the soft top for about 8 weeks now.
Ordered January 30th, built on the 14th of February and delivered on May 4th. So it has been less than 3 weeks since delivery but almost 4 months from order date. I have been on them like stink on Pooh. Not being a jerk about but being the squeaky wheel they don't want to have to deal with anymore. Lol.
I took delivery of my JL March 3rd and still not top. I was at the dealer today and they have escalated it, but still no news. I am asking my dealer what they are going to do to keep my happy (in addition to getting me my top. Has anyone else gotten any perks/compensation because of the delay?
 

Jrbrannan

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I took delivery of my JL March 3rd and still not top. I was at the dealer today and they have escalated it, but still no news. I am asking my dealer what they are going to do to keep my happy (in addition to getting me my top. Has anyone else gotten any perks/compensation because of the delay?
I did not get anything from the delay on the top, but I waited for my Jeep and I ended up with a 5/60k bumper to bumper warranty. I was pretty happy with that.
 

sleepnclass

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Wow. Hope you guys get your tops soon. Makes me nervous. It’s like Tesla with the model 3.
 

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Took possession of my Sport S JLU on 2/9/18, still waiting on the soft-top!! It's been 4 months... Been visiting the dealership every 2 weeks, next trip is to escalate with exec. mgmt... Time to get some other perks for pain and suffering...
 

MikeinMD

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Took possession of my Sport S JLU on 2/9/18, still waiting on the soft-top!! It's been 4 months... Been visiting the dealership every 2 weeks, next trip is to escalate with exec. mgmt... Time to get some other perks for pain and suffering...
My goal as well. What are you aiming for?
 

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