Backup Camera went black

[EvanH84]

I have 6800 miles on my 2020 JLU Sahara Altitude and when I went to run errands this evening the screen goes black in reverse. I have seen this is a VERY common issue with people that optioned the 8.4 Uconnect.. hopefully they issue a recall soon..

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[JeepCares]

I have 6800 miles on my 2020 JLU Sahara Altitude and when I went to run errands this evening the screen goes black in reverse. I have seen this is a VERY common issue with people that optioned the 8.4 Uconnect.. hopefully they issue a recall soon..

Hi Evan, have you spoken to your dealership yet? Feel free to send us a private message with your VIN if you'd like us to look into service bulletins for you.

Kaitlin
Jeep Cares

 

[Token]

Happened to me twice since April.
Both times it worked fine later on that same day, after I parked the Jeep for a while.

I knew there was no point in going to the dealership, because I would certainly see "unable to recreate condition".
LOL

 

[EvanH84]

Hi Evan, have you spoken to your dealership yet? Feel free to send us a private message with your VIN if you'd like us to look into service bulletins for you.

Kaitlin
Jeep Cares

I scheduled it in. Even more frustrating is the issues I found this morning, the rear defroster disconnected itself and my back seat upholstery is sagging.

 

[JeepCares]

I scheduled it in. Even more frustrating is the issues I found this morning, the rear defroster disconnected itself and my back seat upholstery is sagging.

If you would like an extra layer of assistance while your Jeep is in for service, please feel free to let us know. I would be happy to escalate a case for you so a case manager can get involved and work with you and the dealer. Send us a private message with your VIN to get started.

Kaitlin
Jeep Cares

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