Ridemore2019
New Member
I am having the same issue. Jeep is currently at Dealer for the second time. Any updates on a fix?
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I sent you a pro site message with my VIN this weekend and am still awaiting a reply. Sent VIN again and added mileage. I just purchased last Wednesday and it is still in warranty.
What was the outcome of this problem?Did you get this issue addressed? What was your course of action?
Ok thanks. I had this happen. I brought it to the dealership. They confirmed it was a problem with the transfer case. They ordered a transfer case. It took almost a month to come in. They fixed it in a day. I picked it up. On the way home, I wanted to test it the problem was solved. I was driving on a regular street, going slow speeds, and all of a sudden lost power to the wheels and almost got in an accident because of the cars behind me. I could not shift the transfer case back. The shifter was stuck. The transmission was on drive but when I pressed the gas, the car did not move. I filed a claim with FCA, (Fiat, Chrysler, Association). They do not want another lawsuit so they will either buy back my vehicle or trade in for significantly lower than invoice price, is what I've researched. I am waiting for them to call me for the next steps.My transfer case was replaced under warranty. This fixed the problem.
No. I don't trust them or Jeeps. They did not even give me a loaner vehicle or a provide me a ride while they serviced my vehicle. Even though they promised a loaner before I dropped it off and it's covered in my warranty. I and to pay out of pocket for my own transportation.
Thanks for tagging us.It doesn't sound like you are at the lemon law point yet. You will need to give them a chance to service your vehicle again. You can message @JeepCares from this forum. They should be able to help you get service and a loaner
You are so far off base itās ridiculous.Did you file a claim with Jeep FCA? At this point they should refund your money for your vehicle. The dealership wil attempt to offer a trade in. I filed a claim and waiting to be contacted to see the next steps.