ORDER TRACKING for your Jeep Wrangler

[ClayMan]

That would be fantastic!

Also, they won’t do that and you can’t change the existing order at this point.

if they ship the Jeeps to us, they will get their money. If they hold inventory, they will end up paying for storage cost and inventory cost. This is not a smart business decision to hold back delivery

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[BearJewJonny]

You could just cancel the order and reorder without it depending on your situation.

In good news my eta of 3/7-3/11 stays the same as of earlier today. My lease ends 3/7 so here’s to hoping it arrives before then.

You just gotta wonder what’s going on over there when on 2/14 they said it would arrive on 2/25. That would make sense as to what I was told by the dealer that from Toledo the rail goes directly to nj/ny with no stops then a day or two to get to the dealer. He said it shouldn’t take more than 10 days barring major weather situations.

And then a few days later it’s a week later, then a few days later another week later. And they can’t tell you did it leave Toledo or not, where it is at all. I just find it so amusing.

Here’s hoping they’re all wrong and it shows up next Sunday.

 

[JLWF Dealer Guy]

My black JL Rubicon with every available option is FINALLY on a truck for the final 25 miles to my dealer. Hopefully, I can pick it up tomorrow.

hey, @offcamber, Jeeps here, come get me tonight!

 

[simpleJL]

Now the wait continues...again.

Now my question would be where are they storing all these, outside as usual I guess?.

They have several storage facilities.

Mine sat in JS for 10 days in Taylor, MI.

 

[FrenchSSGTMike]

So after yesterday conversation with my friend Amber...

Amber: Hi, my name is Amber with Jeep Customer Care, How may I help you today?

Amber: Hello Michael, how are you today?

Michael F: Hey Amber, how are you ? Thought I’d never get to talk to anyone, kept being kicked down to 2nd in line...

Michael F: Just checking on my new Wrangler JL status

Amber: I'm doing well, thank you! Oh sorry about that! We must have people waiting!

Amber: I can certainly get you an update on your Jeep!

Amber: Just one moment!

Michael F: Hopefully it has moved from D1

Amber: I can see it is still in D1. This is day 11, it can stay here for 30 days but it usually moves within the first 15-20!

Michael F: K... I’ll keep waiting... Too bad the stupid dealer I originally placed my order with didn’t do it properly and made me waste a whole month in the process...

Amber: Oh no! I'm so sorry to hear that! This first stage does take a bit but it moves pretty fast through the actual build!

Amber: Check back whenever you'd like we will keep you up to date!

Michael F: I hope so... I’m getting pretty bummed out right now... taking so long. Thanks for your help Amber, will check tomorrow as it was the original dealer ETA I was given, so assuming the build date...

Amber: It certainly could be! I hope so!

Michael F:

Michael F: Is that a hint ?

Amber: We have no set set dates but by the rough outline tomorrow could be the day!

Michael F: Awesome ! Thanks for cheering me up right now ! lol Have a good one, take care

Amber: You're welcome, Michael! Have a wonderful night!

I got to talk to my very good friend Wendy tonight

Wendy: Hi, my name is Wendy with Jeep Customer Care, How may I help you today?

Wendy: How are you today Michael?

Michael F: Hi Wendy, how are you today ? Checking if my new Wrangler has been moving as expected Was in D1 but dealer ETA/build date was 02/20, so hopefully...

Wendy: Congratulations on the purchase! I will look into that for you. May I place you on hold while I do so?

Michael F: Sure

Wendy: We show the order is currently in the build process. The completed vehicle should be ready for shipping in the next day or so.

Michael F: AWESOME !!! What letter status is it in ?

Wendy: F

Michael F: Paint, right ?!

Wendy: Yes.

Michael F: Awesome, thank you Wendy ! You’re my favorite now ! I will check tomorrow where it’s at then Thank you, have a good one !

Wendy: Are there any other questions or concerns we can address for you today?

Michael F: Nope, all set ! Have a good one, thank you

Michael F: And take care

MY JL IS BEING BUILT !!! Finally things are moving forward !!!

And yes, ETA = Build date !

 

[JAY]

Another update. Congrats @offcamber, @jsteckman, your Rubicons are here!!

 

[DaveTreharne]

So after yesterday conversation with my friend Amber...

Amber: Hi, my name is Amber with Jeep Customer Care, How may I help you today?

Amber: Hello Michael, how are you today?

Michael F: Hey Amber, how are you ? Thought I’d never get to talk to anyone, kept being kicked down to 2nd in line...

Michael F: Just checking on my new Wrangler JL status

Amber: I'm doing well, thank you! Oh sorry about that! We must have people waiting!

Amber: I can certainly get you an update on your Jeep!

Amber: Just one moment!

Michael F: Hopefully it has moved from D1

Amber: I can see it is still in D1. This is day 11, it can stay here for 30 days but it usually moves within the first 15-20!

Michael F: K... I’ll keep waiting... Too bad the stupid dealer I originally placed my order with didn’t do it properly and made me waste a whole month in the process...

Amber: Oh no! I'm so sorry to hear that! This first stage does take a bit but it moves pretty fast through the actual build!

Amber: Check back whenever you'd like we will keep you up to date!

Michael F: I hope so... I’m getting pretty bummed out right now... taking so long. Thanks for your help Amber, will check tomorrow as it was the original dealer ETA I was given, so assuming the build date...

Amber: It certainly could be! I hope so!

Michael F:

Michael F: Is that a hint ?

Amber: We have no set set dates but by the rough outline tomorrow could be the day!

Michael F: Awesome ! Thanks for cheering me up right now ! lol Have a good one, take care

Amber: You're welcome, Michael! Have a wonderful night!

I got to talk to my very good friend Wendy tonight

Wendy: Hi, my name is Wendy with Jeep Customer Care, How may I help you today?

Wendy: How are you today Michael?

Michael F: Hi Wendy, how are you today ? Checking if my new Wrangler has been moving as expected Was in D1 but dealer ETA/build date was 02/20, so hopefully...

Wendy: Congratulations on the purchase! I will look into that for you. May I place you on hold while I do so?

Michael F: Sure

Wendy: We show the order is currently in the build process. The completed vehicle should be ready for shipping in the next day or so.

Michael F: AWESOME !!! What letter status is it in ?

Wendy: F

Michael F: Paint, right ?!

Wendy: Yes.

Michael F: Awesome, thank you Wendy ! You’re my favorite now ! I will check tomorrow where it’s at then Thank you, have a good one !

Wendy: Are there any other questions or concerns we can address for you today?

Michael F: Nope, all set ! Have a good one, thank you

Michael F: And take care

MY JL IS BEING BUILT !!! Finally things are moving forward !!!

And yes, ETA = Build date !

Good stuff! Wish I as getting this type of news

 

[simpleJL]

Any California people sitting in KZ?

I've been sitting for 4 days now waiting for a train.

Trying to see if any others have been sitting for longer.

 

[Cheffrey]

I am so excited that after two and a half weeks in JB status, that we have officially moved to KZ as of today! Hopefully our Granite Rubicon will be shipped soon and we will be running around topless very soon! olllllllo

 

[008]

Great news! Chat confirmed I’m in D!


Been there for 10 weeks. I assume that must be good. ‍

 

[Jeep4Life]

I wonder if @offcamber picked up his Jeep tonight??

 

[Smarrtazz]

I am so excited that after two and a half weeks in JB status, that we have officially moved to KZ as of today! Hopefully our Granite Rubicon will be shipped soon and we will be running around topless very soon! olllllllo

What is your order? Dual tops or no?

 

[LHB]

For those who have canceled orders, did you have issue getting your deposit back? I ordered on 1/11 and as of this evening I'm still in status "D". I spoke with customer service who was absolutely zero help. They told me I'm right where I'm supposed to be...I have a call in to my dealer and will hopefully connect tomorrow.

I'm thinking I might start over with a new order....

 

[J.R. Quimby]

For those who have canceled orders, did you have issue getting your deposit back? I ordered on 1/11 and as of this evening I'm still in status "D". I spoke with customer service who was absolutely zero help. They told me I'm right where I'm supposed to be...I have a call in to my dealer and will hopefully connect tomorrow.

I'm thinking I might start over with a new order....

Is it a two door or an unlimited?

 

[LHB]

Is it a two door or an unlimited?

Nope. JLU Sahara 6-speed. Hard top. Everything except body color top and tow package

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