Uconnect won't turn off

[Matt_35]

I was on call connected on bluetooth and after turning off the engine I switched the option to connect to my iphone. But after getting down, the Uconnect still stays on. Even after the call is completed it shows on call and it hangs up and none of the buttons seemed to work. I had to turn off/on the engine around 4-5 times to turn it off. It has happened twice. 2nd time the on/off trick didn't help so I kept an eye on it every few mins. And after around 15 mins it turned off. Has anyone else encountered this?

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[JeepCares]

I was on call connected on bluetooth and after turning off the engine I switched the option to connect to my iphone. But after getting down, the Uconnect still stays on. Even after the call is completed it shows on call and it hangs up and none of the buttons seemed to work. I had to turn off/on the engine around 4-5 times to turn it off. It has happened twice. 2nd time the on/off trick didn't help so I kept an eye on it every few mins. And after around 15 mins it turned off. Has anyone else encountered this?

We're sorry to hear that you are also experiencing this infotainment concern. When you do have the opportunity to visit the dealer, please feel free to loop us in! If additional assistance is needed throughout your dealer visit, send us a PM. We'd be happy to connect you with a Case Specialist to assist.

Alison
JeepCares

 

[JEEPIDON]

I was on call connected on bluetooth and after turning off the engine I switched the option to connect to my iphone. But after getting down, the Uconnect still stays on. Even after the call is completed it shows on call and it hangs up and none of the buttons seemed to work. I had to turn off/on the engine around 4-5 times to turn it off. It has happened twice. 2nd time the on/off trick didn't help so I kept an eye on it every few mins. And after around 15 mins it turned off. Has anyone else encountered this?

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