Powered subwoofer not working

[mrjakecyrus]

I just installed my Kicker HS10 Hideaway subwoofer. Everything looks good - however, no sound is coming out. I have a blue light on the sub but no sound or anything. I was talking with Crutchfield (where I bought it) and they asked if I had a multimeter, I did not. So they are going to send me a new sub thinking that might be the issue.

I did just run and grab one from autozone, but I am not sure how to use it or know what to test. Maybe it’s not getting power? Maybe there is a polarity issue? ANY help would be great.

Here is some general info that might be of assistance:

• 2019 JLU Sahara
• Stock 7” HeadUnit
  
  
  

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[jludave]

Maybe it’s not getting power? Maybe there is a polarity issue? ANY help would be great.

Are you using the Remote Turn-On or DC-Offset Turn On? If connected to speaker wires only without an interface, you should be using DC-Offset.

Where is your ground connection?

Where is your fused power connection?

 

[lashlee]

You need to change the "input level" from "LO" to "HI". Currently the amp is looking for signal on the RCA inputs and you are using the speaker level inputs.

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