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Jeep Chat Accurate?

trble

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Dude,
Has anybody fallen for your child like behavior? Is this for attention? Your embarrassing yourself. Seek help
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Mrs.Hyde

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I am still reelin over this one. This morning a chat operator tried to tell me there were 2 options for the Punk'n paint. I was concerned that many who have gotten theirs say there is little if any metallic to the paint. His reply was..."dont worry,I see you have chosen the metallic option for your jeep"
he said the ones Ive seen must have opted for the flat version. Couldnt frickin believe it.Anyone else get such b.s answers there?
 

Chicago

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I am still reelin over this one. This morning a chat operator tried to tell me there were 2 options for the Punk'n paint. I was concerned that many who have gotten theirs say there is little if any metallic to the paint. His reply was..."dont worry,I see you have chosen the metallic option for your jeep"
he said the ones Ive seen must have opted for the flat version. Couldnt frickin believe it.Anyone else get such b.s answers there?
Yesterday I was told my ship date was April 6th today I was told I was near my build date and it would be 6-12 weeks once that starts if true I could be waiting 4 months .LOL
 

Mrs.Hyde

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Yesterday I was told my ship date was April 6th today I was told I was near my build date and it would be 6-12 weeks once that starts if true I could be waiting 4 months .LOL
don't know whether to feel sorry for them because they are given random bad info or assume they are just buffoons makin stuff up to mess with us.
 

Chicago

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don't know whether to feel sorry for them because they are given random bad info or assume they are just buffoons makin stuff up to mess with us.
I just like checking it keeps me occupied lol
 

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Mrs.Hyde

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I just like checking it keeps me occupied lol
Oh yes. definately good for that either way. I know I sure need as much busy work as possible to keep the 'waiting for my jl demons' away.
 

Chicago

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Oh yes. definately good for that either way. I know I sure need as much busy work as possible to keep the 'waiting for my jl demons' away.
Once I get it I’ll need to find a new hobby
 

Steamboat

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@JeepCares Literally just had this conversation:
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Hi, my name is Diana with Jeep Customer Care, How may I help you today?
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: Hi Diana, I wanted to see if there had been an update with my jeep build
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Congratulations Steven. Please verify your home address and I will be right back.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: xxxxxxxxxxxxxxx GA 30076
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Order is in the scheduling phase of the manufacturing process.
· The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build.
· Most orders are scheduled for build within 30 days after reaching this stage.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: We have been in this state for 40 days now...
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: yes I understand, as this is a new model launch production has just begun in the last 2 weeks.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: That doesn't make any sense... JLs started coming out in January... They have had production going on for weeks! What are you talking about?
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: Months*
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Ordering opened in January, however production was never slated to begin until mid April.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: Ma'am, I was DRIVING JLs back in February on test drives.
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Yes for ordering full production did not begin until a couple of weeks ago. Your vehicle can sit in this status for up to 45 days.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: Production began back in October for Wrangler Jls.
Jeep Wrangler JL Jeep Chat Accurate? chatEndUserMessag
Steven: I have read everything I can find on Wrangler JLs since January of last year. I have NO CLUE what you are talking about and I don't think you do either...
Jeep Wrangler JL Jeep Chat Accurate? chatAgent
Diana: Your status is as I provided. Please chat back in a weeks time and we can escalate the case then for further assistance. Thanks for contacting Jeep have a great day,
Jeep Wrangler JL Jeep Chat Accurate? chatAlert
Diana has disconnected.
 

Mordin Solus

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@JeepCares Literally just had this conversation:
chatAgent.webp
Diana: Hi, my name is Diana with Jeep Customer Care, How may I help you today?
chatEndUserMessage.webp
Steven: Hi Diana, I wanted to see if there had been an update with my jeep build
chatAgent.webp
Diana: Congratulations Steven. Please verify your home address and I will be right back.
chatEndUserMessage.webp
Steven: xxxxxxxxxxxxxxx GA 30076
chatAgent.webp
Diana: Order is in the scheduling phase of the manufacturing process.
· The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build.
· Most orders are scheduled for build within 30 days after reaching this stage.
chatEndUserMessage.webp
Steven: We have been in this state for 40 days now...
chatAgent.webp
Diana: yes I understand, as this is a new model launch production has just begun in the last 2 weeks.
chatEndUserMessage.webp
Steven: That doesn't make any sense... JLs started coming out in January... They have had production going on for weeks! What are you talking about?
chatEndUserMessage.webp
Steven: Months*
chatAgent.webp
Diana: Ordering opened in January, however production was never slated to begin until mid April.
chatEndUserMessage.webp
Steven: Ma'am, I was DRIVING JLs back in February on test drives.
chatAgent.webp
Diana: Yes for ordering full production did not begin until a couple of weeks ago. Your vehicle can sit in this status for up to 45 days.
chatEndUserMessage.webp
Steven: Production began back in October for Wrangler Jls.
chatEndUserMessage.webp
Steven: I have read everything I can find on Wrangler JLs since January of last year. I have NO CLUE what you are talking about and I don't think you do either...
chatAgent.webp
Diana: Your status is as I provided. Please chat back in a weeks time and we can escalate the case then for further assistance. Thanks for contacting Jeep have a great day,
chatAlert.webp
Diana has disconnected.

Skip all that and give the new Hotline a try. https://www.jlwranglerforums.com/forum/threads/have-you-seen-this-today.7649/
 

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Chicago

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No, I ordered a loaded JLUR. My guess it is either the Dual Top or the Trail Rail Mgmt System keeping it from being built.
I ordered mine on 2/16 still waiting
 

EEBob

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I ordered mine on 2/16 still waiting
I ordered mine 2/7/2018 ... and still waiting (KZ for 47 days now) ... This is unbelievable.... What's even worse is it appears mine was built smack dab in the middle of the frame welding debacle (2/27) !!
 
 







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