Yesterday I was told my ship date was April 6th today I was told I was near my build date and it would be 6-12 weeks once that starts if true I could be waiting 4 months .LOL
don't know whether to feel sorry for them because they are given random bad info or assume they are just buffoons makin stuff up to mess with us.
Oh yes. definately good for that either way. I know I sure need as much busy work as possible to keep the 'waiting for my jl demons' away.
@JeepCares Literally just had this conversation:
Diana: Hi, my name is Diana with Jeep Customer Care, How may I help you today?
Steven: Hi Diana, I wanted to see if there had been an update with my jeep build
Diana: Congratulations Steven. Please verify your home address and I will be right back.
Steven: xxxxxxxxxxxxxxx GA 30076
Diana: Order is in the scheduling phase of the manufacturing process.
· The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled for build.
· Most orders are scheduled for build within 30 days after reaching this stage.
Steven: We have been in this state for 40 days now...
Diana: yes I understand, as this is a new model launch production has just begun in the last 2 weeks.
Steven: That doesn't make any sense... JLs started coming out in January... They have had production going on for weeks! What are you talking about?
Steven: Months*
Diana: Ordering opened in January, however production was never slated to begin until mid April.
Steven: Ma'am, I was DRIVING JLs back in February on test drives.
Diana: Yes for ordering full production did not begin until a couple of weeks ago. Your vehicle can sit in this status for up to 45 days.
Steven: Production began back in October for Wrangler Jls.
Steven: I have read everything I can find on Wrangler JLs since January of last year. I have NO CLUE what you are talking about and I don't think you do either...
Diana: Your status is as I provided. Please chat back in a weeks time and we can escalate the case then for further assistance. Thanks for contacting Jeep have a great day,
Diana has disconnected.
Thank you! I called them. I have a case number now. Hopefully we can get it moving.
No, I ordered a loaded JLUR. My guess it is either the Dual Top or the Trail Rail Mgmt System keeping it from being built.
I ordered mine 2/7/2018 ... and still waiting (KZ for 47 days now) ... This is unbelievable.... What's even worse is it appears mine was built smack dab in the middle of the frame welding debacle (2/27) !!
