How Hot Does Your Touchscreen Get?

OP

Seansun01

Well-Known Member
Joined
Feb 6, 2018
Messages
95
Reaction score
30
Location
Massachusetts
Vehicle(s)
2018 Wrangler Unlimited JL, build date 12/12/17; 2015 Harley-Davidson Heritage Classic Softail
  • Thread starter
  • Thread Starter
  • #16
I'm also having the overheating of the Uconnect screen issue. Any time I drive an hour or more the screen gets very hot to the touch. The dash around the screen is also very warm. You can actually feel the heat radiating off the screen if you put your hand close to it. This is not when using the navigation. This is whenever the screen is on for a long period of time. This can't be normal. It makes me worried about components wearing out or worse, fire. Any update or resolution from people who have had the same problem? @Seansun01 @Deride , any luck with a fix?
They replaced the electronics in my infotainment system (I think the screen is original). I haven't noticed it getting quite as hot, but I'm still having occasional wonkiness with CarPlay cutting out, the whole system shut off a couple times (maybe it was a programming issue?), and lousy satellite reception. Mine is in the shop for at least the next two weeks due to a back-ordered part that apparently renders my vehicle unsafe to drive in the meantime, but I'll check the temp with an infrared thermometer when I get it back.





Advertisement

 

RT8

Member
Joined
Sep 12, 2018
Messages
8
Reaction score
0
Location
Denver, Colorado
Vehicle(s)
2019 Jeep JLUR
Good luck getting yours back from the shop, Seansun01 . I'm going to take some temperature readings with an infrared thermometer as well and then take mine into the shop. Hoping for a good resolution.
 

RT8

Member
Joined
Sep 12, 2018
Messages
8
Reaction score
0
Location
Denver, Colorado
Vehicle(s)
2019 Jeep JLUR
I love my Jeep, but something is definitely wrong. It was 28 degrees F outside. I wasn't running the heat in the jeep, and after 45 minutes of driving the Uconnect screen was 104.2 degrees F. That's insane!! I can tell that it gets even hotter when I drive for longer periods of time. Jeep has an issue here that needs to be fixed.

IMG_2742.jpg
 

smithrd65

Well-Known Member
First Name
David
Joined
May 11, 2018
Messages
801
Reaction score
656
Location
San Antonio
Vehicle(s)
2018 Jeep Wrangler Rubicon Unlimited JL. BMW Z4 35is, Tesla Model X90D, Chevy 2500 LTZ
It doesn't get Hot 8.4
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
3,955
Reaction score
1,746
Location
Auburn Hills, MI
Vehicle(s)
JL
I love my Jeep, but something is definitely wrong. It was 28 degrees F outside. I wasn't running the heat in the jeep, and after 45 minutes of driving the Uconnect screen was 104.2 degrees F. That's insane!! I can tell that it gets even hotter when I drive for longer periods of time. Jeep has an issue here that needs to be fixed.

IMG_2742.jpg
Hi RT8,
We understand why this may be concerning. Please let us know if you decide to have your dealer look into this and we will gladly have a case escalated in your behalf as well.
Lydia
Jeep Social Care Specialist
 
OP

Seansun01

Well-Known Member
Joined
Feb 6, 2018
Messages
95
Reaction score
30
Location
Massachusetts
Vehicle(s)
2018 Wrangler Unlimited JL, build date 12/12/17; 2015 Harley-Davidson Heritage Classic Softail
  • Thread starter
  • Thread Starter
  • #21
Good luck getting yours back from the shop, Seansun01 . I'm going to take some temperature readings with an infrared thermometer as well and then take mine into the shop. Hoping for a good resolution.
My Jeep is back! They had to replace a steering dampener. It drives like a different vehicle! As for the screen, I’ve not checked it yet, but before it was replaced temps were going into the 120’s...

B32E1881-A8F8-46EE-926D-909D39A74ADF.jpeg
 

RT8

Member
Joined
Sep 12, 2018
Messages
8
Reaction score
0
Location
Denver, Colorado
Vehicle(s)
2019 Jeep JLUR
Hi RT8,
We understand why this may be concerning. Please let us know if you decide to have your dealer look into this and we will gladly have a case escalated in your behalf as well.
Lydia
Jeep Social Care Specialist
Thanks Lydia. I'm taking my Jeep into the dealer this Friday (3/1/19) to have it checked out. Can you please have a case escalated as well? What does that mean exactly when you create and escalate a case on my behalf? Thank you.
 

RT8

Member
Joined
Sep 12, 2018
Messages
8
Reaction score
0
Location
Denver, Colorado
Vehicle(s)
2019 Jeep JLUR
My Jeep is back! They had to replace a steering dampener. It drives like a different vehicle! As for the screen, I’ve not checked it yet, but before it was replaced temps were going into the 120’s...

B32E1881-A8F8-46EE-926D-909D39A74ADF.jpeg
Glad that it drives better Seansun01! Would be curious if the temperature issue is resolved. Mine is getting up that hot as well.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
3,955
Reaction score
1,746
Location
Auburn Hills, MI
Vehicle(s)
JL
Thanks Lydia. I'm taking my Jeep into the dealer this Friday (3/1/19) to have it checked out. Can you please have a case escalated as well? What does that mean exactly when you create and escalate a case on my behalf? Thank you.
Hi RT8,
That's good to hear. A having a case escalated means that a Case Specialist will work in tandem with your dealer to help address your concern. They will also be able to provide repair updates to you while your Jeep is at the dealership. You may send us a private message where we can gather some additional information from you and we will gladly escalate a case for you.
Lydia
Jeep Social Care Specialist
 

RT8

Member
Joined
Sep 12, 2018
Messages
8
Reaction score
0
Location
Denver, Colorado
Vehicle(s)
2019 Jeep JLUR
Hi RT8,
That's good to hear. A having a case escalated means that a Case Specialist will work in tandem with your dealer to help address your concern. They will also be able to provide repair updates to you while your Jeep is at the dealership. You may send us a private message where we can gather some additional information from you and we will gladly escalate a case for you.
Lydia
Jeep Social Care Specialist
Thank you Lydia. I've sent a private message to JeepCares about opening and escalating a case.
 

Advertisement




WheelsASAP
 



Advertisement
Top