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Generator bad on 2019 JLUR

RubiSmokey

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My 2019 JLUR 2.0 Etorque 42xxx miles stopped charging the batteries 2 weeks ago so I get a replacement 12 volt battery for it and am able to get it home. It was showing only putting out 11.7 volts so I called the Dealer and made an appointment, the earliest they could get me in was a week later which was last Thursday Aug 10th. I noticed a couple of weeks before that it had started making a whining noise that sounded like it was coming from the intake manifold and wasn’t sure what it was but I believe it was the generator going out. Anyway they diagnosed and it ended up being a bad BOG. They tell me they can’t get one until around August 28th because there are none available in the United States. I’m thankful the parts are covered under the 8/80,000 mile emissions warranty but I’m upset because they first tell me the warranty doesn’t cover a loaner vehicle and I question the emissions warranty covering it and they then say well we just don’t have any loaner vehicles available. They say they are going to let me know when one is available but I don’t expect to hear back from them about one. I’m a little concerned about being able to trust my Jeep from now on. I purchased the Max care Warranty for 7 years/100,000 just for this reason. Anyone else had this happen to them?
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Boatbuilder88

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My 2019 2.0L eTorque would not start this morning. The dash lights flashed like a Christmas tree, the windshield wipers turned on, and then everything stopped. Wondering if it is the same BSG problem.

Can I ask what 12V battery you purchased?
 

mwilk012

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My 2019 2.0L eTorque would not start this morning. The dash lights flashed like a Christmas tree, the windshield wipers turned on, and then everything stopped. Wondering if it is the same BSG problem.

Can I ask what 12V battery you purchased?
You have a dead battery, but because someone else had a bad alternator, you think you might too?

Just put a battery in your Jeep. AGM. 94R/H7 series.
 
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RubiSmokey

RubiSmokey

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My 2019 2.0L eTorque would not start this morning. The dash lights flashed like a Christmas tree, the windshield wipers turned on, and then everything stopped. Wondering if it is the same BSG problem.

Can I ask what 12V battery you purchased?
I purchased an Everstart AGM 94R H7 from Walmart
 

JLFSA

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generator? Yeah, that might be it.
 

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Boatbuilder88

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My 2019 2.0L eTorque would not start this morning. The dash lights flashed like a Christmas tree, the windshield wipers turned on, and then everything stopped. Wondering if it is the same BSG problem.

Can I ask what 12V battery you purchased?
You have a dead battery, but because someone else had a bad alternator, you think you might too?

Just put a battery in your Jeep. AGM. 94R/H7 series.
I hope you are right. There were no previous signs that the battery was failing. So I think it's a possiblity that the battery is not being charged.
 

mwilk012

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I hope you are right. There were no previous signs that the battery was failing. So I think it's a possiblity that the battery is not being charged.
You would have all kinds of warnings if it wasn’t charging. It’s just a weak battery.
 

Boatbuilder88

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I hope you are right. There were no previous signs that the battery was failing. So I think it's a possiblity that the battery is not being charged.
You would have all kinds of warnings if it wasn’t charging. It’s just a weak battery.
@mwilk012 Yes, you were right. It was only the battery. I've never had a battery fail like that (no warning) before. Wonder if that is typical of an AGM battery (which I've never had before this Jeep)?
 

mwilk012

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@mwilk012 Yes, you were right. It was only the battery. I've never had a battery fail like that (no warning) before. Wonder if that is typical of an AGM battery (which I've never had before this Jeep)?
It’s typical of all batteries, you wake up one morning and the pos won’t start. Sometimes you get lucky and get that nice slow start first, sometimes you don’t.
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