Dealer damaged my steering components

[Arterius2]

While I had my Jeep in for service on the third attempt to fix my axle seal leak (previous 2 seals were bad), the technician for some reason decided to rotate my steering stabilizer reservoir and ended up causing binding on my steering components, it caused loud clicking sounds as I rotated the steering wheel, resulting in damaged steering stabilizer, and my drag link is making much louder clicking sounds than before and maybe a loose ball joint as well.

And so I’m in this never ending loop of the dealer breaking something else while attempting to fix something. This will be my 12th or 13th dealer visit on my 2018 JL for warranty purposes.

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[nerubi]

Your non-OEM steering components?

 

[Arterius2]

Your non-OEM steering components?

Yes, the same dealer who installed the non-OEM SS, paid out of pocket by me. Drag link is OEM, but what’s your point? Just because they are non-OEM, does not relieve them of the responsibility for damaging them due to ignorance.

 

[Spank]

Your non-OEM steering components?

Completely irrelevant. Their job is to fix things, not break other shit while doing so.

 

[Spank]

While I had my Jeep in for service on the third attempt to fix my axle seal leak (previous 2 seals were bad), the technician for some reason decided to rotate my steering stabilizer reservoir and ended up causing binding on my steering components, it caused loud clicking sounds as I rotated the steering wheel, resulting in damaged steering stabilizer, and my drag link is making much louder clicking sounds than before and maybe a loose ball joint as well.

And so I’m in this never ending loop of the dealer breaking something else while attempting to fix something. This will be my 12th or 13th dealer visit on my 2018 JL for warranty purposes.

Yeah, I'm not sure why anyone needs to be touching your steering stabilizer or virtually any of your steering components at all while servicing an axle seal.

 

[nerubi]

Was it a dealer purchased steering stablilizer? If so did he provide any written warranty on it? If so then they should repair it. FCA won't pay for it if non-OEM parts obstruct normal repair procedures and are damaged during warranty work.

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