GraniteRubiGA
Well-Known Member
- First Name
- Jonathan
- Joined
- Nov 11, 2018
- Threads
- 13
- Messages
- 110
- Reaction score
- 191
- Location
- Marietta, GA
- Vehicle(s)
- 2018 JLUR
- Occupation
- Executive
- Vehicle Showcase
- 1
- Thread starter
- #1
I have had a hard time getting the dealership to fix my passenger side seat. It has 7,800 miles on it and the track has been broke since about 1,500. They finally agreed to replace the track last week. I dropped it off Monday and I flew out for business. They left me a voice message yesterday saying they fixed the seat. However the tech dropped the track against my Jeep. They automatically sent it to paint without even speaking to me. I went up there today and seen the pictures. It got the back door, behind the front door, below the front door and the inside sill plate of the front door. What should I do?!? They just automatically started sanding my NEW $65,000 Jeep without consulting with me first. I also have a $1,500 Ceramic coating on it that is now shot as well. They said they would reimburse me to “touch that up”. I am highly pissed at this point and at a loss for word! Does anyone have any advice on what steps I should take? I am worried it will not match, I will never be happy with it and it will also show damage on the vehicle report. Thank you in advance!
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