Shots
Well-Known Member
Agreed. A few years ago we ordered a dog bed (very large bed from Carhart) for my German Shepard. It was a few days slow on shipping (back order or something), but showed up about a 2 weeks after order. Then about a week after that a second one showed up. We contacted Carhart and let them know they had sent two. We didn't want billed for both since we had only ordered one and asked them for a return label for the duplicate. They explained that it was their error resulting from the initial shipping delay, and said we could keep the second bed at no cost. Based on the conversation, I assume return shipping and restock would have essentially made it pointless for them to take it back. Since I clarified it with them, I had a clear conscience about keeping it. It worked out well too, because not long after that we got another dog, and didn't have to buy another bed.
In short. I agree. Make sure they're clear about the error, and they specifically say you can keep it.
After all, if the situation were reversed (they sent 1 lift and billed for 2) you'd make sure they fully understood what had happened. It's not right for someone to leave gray area just because it works out in that person's favor.
Funny enough this is a relatively new "scam". It doesn't sound like much of a scam, since they're not trying to get money from you, and the item is actually paid for. What they're doing is, someone will order items with an unrelated account, pay via gift card so it can't be tracked to a credit card and then send the items to random addresses. They will then give rave reviews for the item from a "verified purchase" which promotes the product, making it more likely to be bought by actual shoppers.
The recipients of these random items have no record of the order (because they didn't order it), and there's no packing slip or other method to track it. Amazon launched an investigation, but I don't know if they ever resolved it or if it's ongoing. Either way, I think it's funny that they refer to the recipients of the random items as "victims". Heck they can send me all the free random stuff they want, and I'm not going to feel victimized. If it's something I like, I'll keep it, if it's not I'll sell it, donate, etc. The actual victims of the "scam" are those who buy an item based on reviews, which were generated by the people purchasing/shipping the items.
No way to know if you were one of those recipients or not, but I remember hearing that some of the items reported were actually decent products, so it's certainly possible.
EDIT:
Added the link below to a random article I found via a quick Google search about this. It may explain it a little better:
https://www.businessinsider.com/people-receiving-amazon-packages-they-didnt-order-2018-2
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