Quiet_Storm
Well-Known Member
Good to hear you got your deposit back! I guess we’ll all be here waiting along with you, rooting that you get your Jeep soon ??Hey Matt! I don’t know if you worked some magic and gave you know who a shout or just word of mouth but they actually contacted me this morning…
She said my file somehow got crossed with another salesperson that doesn’t work there anymore and that’s why there hasn’t been any response form them. I’ll take that on face value from them.
Everyone else that’s following along, after a chat with management here’s where we landed. They gave me my deposit back but I was able to keep the order. We’re all scratching our head… the dealer swears the order is good… Jeep Cares said it was cancelled… who the heck knows!
I haven’t flat out bad mouthed Dan Cummins because I know none of this is directly their fault. Once an order goes in the computer it’s out of everyone’s hands… I was slightly irritated that I couldn’t get in contact with anyone but they offered an explanation and we got that resolved!
As of now… I still have my Dan Cummins order we placed back on Launch Month in March that’s in C/D status waiting for D1 going on 140 days now and a new order I placed with a closer dealer on 8/4 that is also in C/D status waiting for D1 now after 3 days…
So we shall see! I’ve tried to be transparent and honest and say I have had a good experience with the PEOPLE at Dan Cummins, especially after today they were at least willing to refund my deposit since something screwy seems to be going on but I’ve tried to remind people, these orders aren’t the fault of the sales person or the dealership once they go in the computer… so we’ll see what happens! If the newer order shows up first; then we know something weird happened on Jeeps end…
If the Dan Cummins order goes D1 and gets built I’d still love to give them my business. Heck I’ve waited 130 days just for D1 before opening a case with Jeep Cares because I’d like to buy a Jeep from them and stand by them… I like to support DRC as I love their content and my experience with the sales person was fantastic until this whatever happened that isn’t directly her or anyone else at the dealerships fault. We’ll see what happens!
This will be an interesting experiment now… we have an order places right around launch day and a second one 5 months later for a pretty standard build… just a 3.6 A/T RubiconX with One Touch…. The race is on ?
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