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2024 4xe Willys issue

Stardaisy1

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We brought home a 2024 Willys with just under 9k miles yesterday. Its been charging and it was fine yesterday. Woke up this morning to start it and it sounded much louder than its supposed to be, which might have been the cold start...but then we got in and the radio and system had reset at some point. The clock was wrong, all the presets and profiles I went through setting up were gone and neither phone was paired. Any clues? Its my first 4xe.
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whitechocolate

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Are you aware of all the recalls and issues with 4xes in general ?
 

kah.mun.rah

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Take it back, now!!!

See the open 4xe recalls below. Your VIN number might not be on the list yet, but could very well be in the near future. If so, you will not be allowed to charge your 4xe nor park in or near any structures.

68C
In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.

78C
Some 2023-2025 Model Year (WL) Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEVs) and 2023-2025 Model Year (JL) Jeep Wrangler PHEVs may have been built with an engine which may be contaminated with sand from the casting process. Sand from the casting process can contaminate internal engine components, leading to a catastrophic engine failure, which can result in a vehicle fire or an unexpected and unrecoverable loss of propulsion. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning.
 

GinaC

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How did you buy this vehicle? If it was through a dealership, they should be able to tell you when and how the recalls were done.

In any case, enter your VIN at mopar.com and you will see everything you need to know.
 

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Stardaisy1

Stardaisy1

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How did you buy this vehicle? If it was through a dealership, they should be able to tell you when and how the recalls were done.

In any case, enter your VIN at mopar.com and you will see everything you need to know.
I bought it yesterday. We have to get the recalls taken care of. Im thinking that might have something to do with it.
 

Slate

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'̶9̶̶7̶̶ ̶W̶̶r̶̶a̶̶n̶̶g̶̶l̶̶e̶̶r̶̶ ̶S̶̶p̶̶o̶̶r̶̶t̶̶, '21 Willy's, '23 Rubi 4XE
It could certainly be a bad 12V battery. It shouldn't be, but there are a lot of posts on here about crappy 12V's right off the dealer lot.
 

alphawolff

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I bought it yesterday. We have to get the recalls taken care of. Im thinking that might have something to do with it.
Bit late but if an over the air radio update occurs it may lose its proxy configuration after the update. This explains why all your settings seemed reset. It usually fixes itself after two sleep cycles
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