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brazos

brazos

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To me, it’s like when they screw up my order in a fast food joint.
I remind myself that these are low-paying jobs. They aren’t going to attract the best and the brightest.
At least those folks are WORKING.
I cut them some slack.
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Carlton

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I first talked to Witchita KS by mistake. Then Witchita Falls TX.
Both said the same. Maybe things have changed.
Oh, and I applied and was approved for DT credit card. That saved another $50. The card will likely never be used again, but I’ll take a free $50 anytime.
That doesn't make sense. When you order tires on the Discount Tire site (not DTD) the store calls you to tell you when the tires will be in. They do not charge you online. They take the money at your appoinyment. I'd call CS and get the rebate you are owed.
 
OP
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brazos

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That doesn't make sense. When you order tires on the Discount Tire site (not DTD) the store calls you to tell you when the tires will be in
That doesn't make sense. When you order tires on the Discount Tire site (not DTD) the store calls you to tell you when the tires will be in. They do not charge you online. They take the money at your appoinyment. I'd call CS and get the rebate you are owed.
Discount Tire doesn’t owe you or me a damn thing.
They had a sale. It had rules. I obeyed them. I got the discount.
If past sales were different, so what?
 

Discount Tire

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Thank you all for your comments.

At Discount tire we strive to do the right thing every time. If there is an issue with anything at a store or if you have a question I would recommend speaking with the store manager directly or you can contact our customer care team at [email protected]. We are available by PM here as well.

We do our best to treat our customers as we would our family.
 
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UKCATS

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I would recommend speaking with the store Manager.
Oh, I did. Screw ups 3 visits in a row is unacceptable. Some of the mistakes could have ended in losing a wheel at speed at worse, vehicle damage at best. Not to be all negative, the sales, customer service and value are top notch. One assistant manager went above and beyond once. I won’t forget that.
 

Carlton

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Discount Tire doesn’t owe you or me a damn thing.
They had a sale. It had rules. I obeyed them. I got the discount.
If past sales were different, so what?
Why are you getting your panties in a bunch?
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