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ORDER TRACKING for your Jeep Wrangler

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TPFilm1994

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@JAY : Jeep Chat and dealer both report me as D1 (since last week) but I haven’t crossed over from the VON list yet. Should I be worried?

VON: 40986550
VIN: 1C4HJXDG9JW159775
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MikeinMD

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Interesting and scary. My original order was placed on 12/13 and it’s not at the dealer yet. My second order was placed on 1/22...I’m in D1. Hopefully this clears up quickly.
Ordered mine 1/22 also and also still in D1. Apparently checking with chat everyday doesn't actually speed it up. *sigh*
 

TroyBoy

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@JAY : Jeep Chat and dealer both report me as D1 (since last week) but I haven’t crossed over from the VON list yet. Should I be worried?

VON: 40986550
VIN: 1C4HJXDG9JW159775
Nope. Everyone has been like that. They are two different logging systems from Chrysler.
 

matchews

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I just got a call from Jeep they don't have any 6 speed manuals till mid March :(. I know some of you fellow Jeepers have gotten manual trans. I ordered a Sport with hard top, LSD and ATs that's not to complicated. Order date was 12/13. @JeepCares How can they not have standard transmissions? There standard equipment.

Mark
I don’t buy this. They are running more manuals down the line now than they ever have.
 

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Smarrtazz

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Lagertha 2018 JLUR Sting Gray ;)
@JAY thanks so much for all your hard work. It’s really cool when people give - my first experience with how the Jeep community works. I love it! Hope to contribute soon. Here’s the obligatory pic from the Santa Monica promenade parking garage! Promise I won’t park like that in normal life, Haha

34B5E9D4-8AF8-4D80-B684-7FD2FAC7CE45.webp
Awesome! Congratulations!
 

Jeeperz

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Oh this is going to be a treat...:facepalm:
Brenda: Hi, my name is Brenda with Jeep Customer Care, How may I help you today?
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatEndUserMessag
Me: HI Brenda, I am looking to see if my Jeep has actually shipped yet ..VIN: XXXXXXXX (entire VIN was listed here)
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: I can absolutely check into any status information for you.
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: Would you be able to provide to me the last eight of your vin numbe
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatEndUserMessag
Me: The whole VIN is listed above
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatEndUserMessag
Me: XXXX (I
list the last 8)
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: Thank you Kristen. I just needed verification in the body of the chat.
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: You have contacted us before?
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatEndUserMessag
Me: Correct, I typed the entire VIN in the body of the chat in my first message. Yes, I have.
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: Sorry
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: May you just verify your address while I research for you?
Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: One moment
 

Smudgynut

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I don’t buy this. They are running more manuals down the line now than they ever have.
I agree. I ordered my 6 speed Rubi on 1/16 and was just told that they are preparing shipment and that It might arrive at the dealer next week.
 

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Jeeperz

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GRRR, for weeks they've given me ETA dates, which had changed a couple of times, but the last two weeks have remained consistent. NOW we're going backwards?! It's been built for weeks now! THIS much I knew! This is getting frustrating!

Jeep Wrangler JL ORDER TRACKING for your Jeep Wrangler chatAgent
Brenda: Congratulations on the order for the 2018 JEEP WRANGLER RUBICON UNLIMITED
The information indicates that the vehicle has been built and inspected. At this time the ETA window of delivery to the dealership needs to be determined
 

Rad vlad

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The tracking of my Jeep has been off since day one, 70 days in D, then goes E to Kz in 2 days sits at yard for 7 days with no update and just appears at dealer this morning. It’s here so no more complaints from me
 

Jeeperz

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The tracking of my Jeep has been off since day one, 70 days in D, then goes E to Kz in 2 days sits at yard for 7 days with no update and just appears at dealer this morning. It’s here so no more complaints from me
So they were telling you it was sitting in the yard and then it just appeared?? If that's the case, it sounds like they really have no clue what so ever!
 

Jeeperz

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Exactly what happened
So they have ZERO clues! That also leaves me with some hope that it MAY be here soon. The window sticker has been available for over two weeks. It is also listed as an "in transit" vehicle on the dealer website. I noticed that maybe a week ago, but I hadn't looked before, so I am unsure how long it's been there.
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