ORDER TRACKING for your Jeep Wrangler

[Goes]

Picking up my new manual rubi...just waiting to sign the paperwork.

Beautiful.. Congrats.

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[Cheffrey]

Sooooooooo worth it!

Very nice! I was extremely close to ordering a white Rubicon with the body color top and fenders and tan leather interior. Looks great!

 

[Goes]

Everything about it is absolutely incredible!

Awesome. Congrats.

 

[banessi]

I did read it and it said as of 1/4, it was currently closed. I was wondering if it was going to open back up as orders were received.

Yes, the second paragraph covers the answer you need.

We do not have an estimate for when we will open back up and won't be keeping a wait list. We'll make an announcement in this thread when we resume accepting new orders again and at that time it will be first come first serve.

 

[PaPasJP]

I have also ordered an Ocean Blue JLUR. I paid my deposit last Thursday and the order got placed on Friday. Still waiting for VON.

Do you have your VON and an estimate of delivery date?

Had my VON in 1 hour, waiting on my VIN.

 

[SuperDave]

Updated again. Congrats @txroamer on your new JLUR!!

Jay, you can mark my Rubi down as delivered on the spreadsheet. Just drove it home and it’s sitting in my garage!! Love it!

Thanks Jay and DealerGuy for all your work on the daily updates!!

 

[JLWF Dealer Guy]

Jay, you can mark my Rubi down as delivered on the spreadsheet. Just drove it home and it’s sitting in my garage!! Love it!

Thanks Jay and DealerGuy for all your work on the daily updates!!

Let’s give you your glory and mark it delivered tomorrow morning.

 

[simpleJL]

So after 5 days of being on a train my jeep made it 157 miles south to Rickenbacker OH lol. At this rate I should see it by March

I think I got Mr Sloth as my conductor, the rest of y'all should be good for a while!

Unless......

There is a whole sloth family working for Jeep and their transportation?

 

[RonH]

Finally got her home. Totally worth the wait! Thanks to Jay and Dealer Guy for all the help. And thanks to everybody else on this thread for the moral support. Haha!

Sweet!

 

[ClayMan]

Had my VON in 1 hour, waiting on my VIN.

That is nice, happy for you. Let’s stay in touch as we track progress

 

[Mid-life Wrangler]

Tonight’s update has me at KZ now, you? I went to JB on Thursday so that was 5 days.

Tomorrow is day 5 for me.

 

[jeffrey4x4]

Finally got her home. Totally worth the wait! Thanks to Jay and Dealer Guy for all the help. And thanks to everybody else on this thread for the moral support. Haha!

I love the tan interior with the Billet. That’s the first one I have seen like that!

 

[kurt13]

@JeepCares

Michael: Hi, my name is Michael with Jeep Customer Care, How may I help you today?

Michael: How may I assist you tonight Kurt?

Kurt: Hello. I ordered my Jeep on Dec 1. It finally made it to JB status on Jan 28. Is there any new update on it? My VIN is 1C4HJXFG5JW130738.

Michael: Congratulations on your new Jeep Wrangler! It is a great vehicle! I would be more than happy to obtain an updated status for you, may I please verify your ZIP code and place you on a brief hold while I obtain further information Kurt?

Kurt: 7xxxx

Kurt: Thanks. It's been a VERY long 68 days (and counting...)

Michael: Thank you for holding Kurt, at this time I do see your vehicle is in the shipping process with a current ETA for delivery to the dealership of 03/02/2018 - 03/06/2018

Kurt: That's unfortunate. I received a $500 coupon from Jeep after I ordered but it expires 2/28, before the Jeep gets delivered. Can you help me understand why my order has taken so long when other who ordered a month+ after me have similarly-equipped Rubicons have theirs?

Michael: I do apologize Kurt, I wouldn't be able to advise regarding this, the build process time may vary dependant upon the vehicle ordered, options chosen as well as various other factors.

Kurt: It's the "various other factors" that's so frustrating. Thank you for your time. I appreciate the update.

Michael: My pleasure, Thank you for contacting Chrysler Customer Care. Please contact us back if you need further assistance. You can also look for updates on our website www.Chrysler.com. Have a good day!

 

[Forgettable1]

Just ordered a JLU Rubi with most of the goodies. Hoping the tracking offer opens up soon. I ordered my JK as well, but that was back when Jeep allowed you to track on their website. The wait is gonna kill me !

 

[wahlsaint]

Michael: My pleasure, Thank you for contacting Chrysler Customer Care. Please contact us back if you need further assistance. You can also look for updates on our website www.Chrysler.com. Have a good day![/QUOTE]

I've gotten this suggestion as well - anyone know what "updates on chrysler.com" might be referring to? Not factory order updates, certainly - just general canned company line I imagine?

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