RubiSc0tt
Well-Known Member
- First Name
- Scott
- Joined
- Jun 12, 2018
- Threads
- 64
- Messages
- 1,757
- Reaction score
- 2,387
- Location
- Upstate NY
- Vehicle(s)
- 2019 JLUR in Punk'n Orange
- Build Thread
- Link
- Occupation
- Turn Wrenches/ Write code
- Thread starter
- #1
Hey all,
So, I'm having some issues and wondering if anyone else is experiencing the same. Here's a timeline:
8/30: Supposedly my JLUR order was put in.
9/4: I put my deposit down, was given a receipt and told that my sales person would be in contact the following day
9/5: Asked my sales person to send me my confirmation/VON when he gets it. I was advised "It doesn't have one yet, his boss imagines Friday (9/7) it will get generated".
9/6: Got a message from my sales person: "Jeep has a restriction on the Rubicon right now and that's why it wasn't getting picked up when we ordered it. We have an Allocation meeting Wed (9/12) to find out if they're opening back up availability. My boss and I are going to make something work for you, we just have to wait until Wed now to find out the next step. I'm very sorry! The factory has its own schedule. "
I then asked if there will be a delay or my order will end up as a 2019, to which he said they don't know yet and are working on trying to figure it out. If they aren't taking any more orders for 2018, they will get me the same one for 2019. Specifically, he said they are showing the v6 Manual trans Rubicon is not available right now. They seem to think it will be opening back up again this week though because the factory has done this on/off thing a few times with different options already.
So now, I wait in limbo until Wed 9/12. Has anyone else experienced this? Does anyone here have any sort of knowledge about the factory and their practices?
EDIT: To be clear, this isn't an "Is my salesman screwing me around" post, because I am fairly certain they are being as honest as possible with me- I just don't know if they have all the information, and I'm trying to understand this process myself. I would really like to have my new Jeep, tires on the ground and rolling by the end of November (Before the snow gets here) and that is why I did order so early, just in case delays like this came up. Obviously, I'm getting a little nervous right now and it is frustrating having to wait even longer because the sooner I get my new Jeep, the sooner I can start my build and (most importantly) have a vehicle that I can safely transport my family in on the regular.
So, I'm having some issues and wondering if anyone else is experiencing the same. Here's a timeline:
8/30: Supposedly my JLUR order was put in.
9/4: I put my deposit down, was given a receipt and told that my sales person would be in contact the following day
9/5: Asked my sales person to send me my confirmation/VON when he gets it. I was advised "It doesn't have one yet, his boss imagines Friday (9/7) it will get generated".
9/6: Got a message from my sales person: "Jeep has a restriction on the Rubicon right now and that's why it wasn't getting picked up when we ordered it. We have an Allocation meeting Wed (9/12) to find out if they're opening back up availability. My boss and I are going to make something work for you, we just have to wait until Wed now to find out the next step. I'm very sorry! The factory has its own schedule. "
I then asked if there will be a delay or my order will end up as a 2019, to which he said they don't know yet and are working on trying to figure it out. If they aren't taking any more orders for 2018, they will get me the same one for 2019. Specifically, he said they are showing the v6 Manual trans Rubicon is not available right now. They seem to think it will be opening back up again this week though because the factory has done this on/off thing a few times with different options already.
So now, I wait in limbo until Wed 9/12. Has anyone else experienced this? Does anyone here have any sort of knowledge about the factory and their practices?
EDIT: To be clear, this isn't an "Is my salesman screwing me around" post, because I am fairly certain they are being as honest as possible with me- I just don't know if they have all the information, and I'm trying to understand this process myself. I would really like to have my new Jeep, tires on the ground and rolling by the end of November (Before the snow gets here) and that is why I did order so early, just in case delays like this came up. Obviously, I'm getting a little nervous right now and it is frustrating having to wait even longer because the sooner I get my new Jeep, the sooner I can start my build and (most importantly) have a vehicle that I can safely transport my family in on the regular.
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