Quality issues with Bestop

[jaswifty]

Bestop is really letting me down. Ordered Safari top, Windjammer and duster. Safari top is way over sized, it droops in the cab 3-4 inches and this will be the 3rd Windjammer because they fold them in half and it cracks the clear plastic. I've called, sent pictures and no real answer to a fix. And I never received the Duster because it got lost between Bestop and Fedex. If there's a Bestop rep here in the forums please reach out to me because when I call in they just don't get it. I'm to the point that I'm ready to return this stuff. @Bestop

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[Bestop]

Hey @jaswifty
Please shoot me a message with your ticket number from emailing, and contact info. I'd be happy to have someone reach out and get everything squared away for you.

Lee
- the Bestop team
www.bestop.com

 

[jaswifty]

Hey @jaswifty
Please shoot me a message with your ticket number from emailing, and contact info. I'd be happy to have someone reach out and get everything squared away for you.

Lee
- the Bestop team
www.bestop.com

I messaged you but haven't heard back? And I emailed Matt Park @Bestop, he's replacing the Safari top but where's my Duster?? its been 3 weeks and its not backorder. The Windjammer had to be canceled because Bestop doesn't have a solution on how to ship without damage. Customer service it not the best by far. If it seems like I'm upset its became I am, almost $900 later and products are damaged or do not fit proper.

 

[Bestop]

Jason, I've forwarded all of your information and notes to our CS team and they will reach out to you shortly.

Thanks!
Lee
- the Bestop team
www.bestop.com

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