Our Commitment to You! - American Adventure Lab

[Adventure Lab (Team)]

Hey everyone – Brit here from American Adventure Lab.

We’re excited to officially kick off our presence here on JLWranglerForums..com. This isn’t just about having a place to post our products — it’s about building real relationships with the people who own, drive, and love these vehicles.

Our goal is simple:

• Get to know this community and what you need to make your Wranglers even more enjoyable
• Listen to your ideas and feedback so we can design products that solve real-world problems
• Understand how we can serve you better — whether that’s through product features, customer service, or how we share information

Most of the time, you’ll hear back from our Customer Service team — they’re fast, knowledgeable, and great at solving problems. But I’ll also be keeping a close eye on the conversations here, jumping in whenever I can add value, answer questions directly, or share some behind-the-scenes insight.

We’ve seen firsthand, in other forums, how valuable it is when our team and a community work together. Your experience behind the wheel is what drives our innovation in the shop. We have been doing this on Ranger6g.com for a few months now with great success.

I’ve put together a short video (below) to introduce myself and share more about our vision here. We’re looking forward to collaborating with you, answering your questions, and hearing your ideas — whether they’re about current products or something that doesn’t even exist yet.

Let’s make some cool stuff together.


-brit

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[Cips]

That's a really nice video. Welcome.

 

[Adventure Lab (Team)]

That's a really nice video. Welcome.

Thank you!

 

[flick2614]

Welcome. I run y’all’s versa table and a few more small products. Always found AAL innovative and very high quality so great addition to this forum.

 

[Adventure Lab (Team)]

Welcome. I run y’all’s versa table and a few more small products. Always found AAL innovative and very high quality so great addition to this forum.

Thank you! Glad to hear it's working well for you!

 

[b1shank]

I just received a set of your rear MOLLE panels, powder coated in Red Satin. I haven’t installed them yet but the color is a perfect match to the Rubicon red dash.

Also wanted to give a shout out to Katie Vest. She helped when the military discount didn’t work and promptly answered all my ordering and delivery questions. Top-notch customer service!

 

[SadRobot]

Welcome, Brit! We actually chatted a bit out at the Pomona Overland Expo a few years ago and you were kind enough to hook me up with some of those plastic fender washers from the fender mounting kit.

 

[3TV]

This is great news. I'm glad to see you on the forum. Now hurry up and build those Milwaukee Packout mounting plates I have on order, Ha, Ha.

 

[Adventure Lab (Team)]

I just received a set of your rear MOLLE panels, powder coated in Red Satin. I haven’t installed them yet but the color is a perfect match to the Rubicon red dash.

Also wanted to give a shout out to Katie Vest. She helped when the military discount didn’t work and promptly answered all my ordering and delivery questions. Top-notch customer service!

That's great to hear! That color will be the death of me. It's soooo hard to get right. It's three coats of powder and each is challenging. It does look amazing when installed, though. It's a very "deep" looking coating.

Katie is great! I'll pass on your message. Thanks!

If you feel so inclined, we would love to hear about her great service in a Google review. Traditionally, we haven't asked for those reviews so only the negative situations get reviews. We're working hard to let our thousands of happy customers share their experiences to give a more realistic view of our team.

https://g.page/r/CZgB6A47N1lzEAE/review

 

[Adventure Lab (Team)]

Welcome, Brit! We actually chatted a bit out at the Pomona Overland Expo a few years ago and you were kind enough to hook me up with some of those plastic fender washers from the fender mounting kit.

I remember that! That's always such a great show. Hope things are going well!

 

[Adventure Lab (Team)]

This is great news. I'm glad to see you on the forum. Now hurry up and build those Milwaukee Packout mounting plates I have on order, Ha, Ha.

ha ha. We're on it! Thanks for the business!!!

 

[markwithasea]

Welcome! Great video!

As a first-time Jeep owner, I’m excited to build up my 2024 Sport S 4xe. I just picked up my first product from you-front inner fender liners-and am super impressed. Looking forward to your 4xe build project and adding more of your products to my project!

 

[3TV]

If you are looking for ideas on "new" products, how about a MASS cargo shelf for a 2-door with the rear seat removed. I would snag one of those in a heartbeat.

 

[Adventure Lab (Team)]

Welcome! Great video!

As a first-time Jeep owner, I’m excited to build up my 2024 Sport S 4xe. I just picked up my first product from you-front inner fender liners-and am super impressed. Looking forward to your 4xe build project and adding more of your products to my project!

That’s great to hear! Please share some photos after you get them installed. Thanks for the business!

 

[Adventure Lab (Team)]

If you are looking for ideas on "new" products, how about a MASS cargo shelf for a 2-door with the rear seat removed. I would snag one of those in a heartbeat.

We are already working on that one!!! It will be very similar to our JK Overland Shelf. We had a 2-door JL in the shop for measuring a few weeks ago.

Here’s the JK version - https://americanadventurelab.com/product/jeep-jk-2door-overland-shelf/

Here’s the JL that was in the shop for measuring. We did our MASS system in the cargo floor with a couple of Flat Slides.

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