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cimdcg

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I bought my 2018 JLUR from Craig Benner when I PCS'd back from overseas. Had to handle most of the arrangements remotely, but he had my Jeep ready the day I landed back in the DC area.

Koons' admin process is a bit much, and I had issues with the Service Dept., but Craig was legit and got me the Jeep I wanted at the best price I could negotiate online from overseas.

I'd buy through him again if I were still on the East Coast.
yeah my experience has been ok when i pick the vehicle but purchase from out of state is chaotic . they keep changing staff so they haven't figure out how to support out of state buyers
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JL4XE81

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We handle out of state deals with trades all the time. We would just work up a sight unseen for trade figures. Just email us with your build and trade information, and we can go from there.
can I please have a contact to reach you ? Apologies if it was already posted somewhere.
 
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Koons_of_Tysons_Corner

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cimdcg

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Thanks @Koons_of_Tysons_Corner for offering those prices! I've updated the spreadsheet to point to this page, especially for the 392-specific pricing.
Thank you for sharing the list, I have purchased from Koons and Ourisman CDJR in Clarksville MD before, and I can say Ourisman provides a better deal; $400 less in fees and a total of 8% below invoice. have you ever seen 10% below invoice?
 

cimdcg

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can I please have a contact to reach you ? Apologies if it was already posted somewhere.
let me know if you need any references on my experience of purchasing out of state. will give you the ins and out of Koons.
 

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cimdcg

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I bought my 2018 JLUR from Craig Benner when I PCS'd back from overseas. Had to handle most of the arrangements remotely, but he had my Jeep ready the day I landed back in the DC area.

Koons' admin process is a bit much, and I had issues with the Service Dept., but Craig was legit and got me the Jeep I wanted at the best price I could negotiate online from overseas.

I'd buy through him again if I were still on the East Coast.

and the $899 is a rip off
 

JL4XE81

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let me know if you need any references on my experience of purchasing out of state. will give you the ins and out of Koons.
appreciate that!
 

cimdcg

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I bought my 2018 JLUR from Craig Benner when I PCS'd back from overseas. Had to handle most of the arrangements remotely, but he had my Jeep ready the day I landed back in the DC area.

Koons' admin process is a bit much, and I had issues with the Service Dept., but Craig was legit and got me the Jeep I wanted at the best price I could negotiate online from overseas.

I'd buy through him again if I were still on the East Coast.
the $899 document fee is too high when compared to others on the list provided on this thread
 

cimdcg

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I bought my 2018 JLUR from Craig Benner when I PCS'd back from overseas. Had to handle most of the arrangements remotely, but he had my Jeep ready the day I landed back in the DC area.

Koons' admin process is a bit much, and I had issues with the Service Dept., but Craig was legit and got me the Jeep I wanted at the best price I could negotiate online from overseas.

I'd buy through him again if I were still on the East Coast.
The $899 fees are a rip off.
 

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cimdcg

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Worked with Craig a few years ago on a JL Rubicon purchase and found him to be outstanding. In the years since, I have found the Koons service department to be extremely hit or miss - one, in particular about the "Service Axle Locker System" issue that is pervasive. Most recently trying to inquire about replacing my worn stock tires with a potential upsize and/or suspension mod. Absolutely impossible to get a proper response despite several outreach attempts. Meanwhile, I get periodic spam calls with service coupons that don't apply to my situation. If anyone has a good wheel/tire/suspension shop in Northern VA please let me know.
Trick Trucks and Cars in Chantilly
 
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