Broken captive nut

[Saejin]

Did they even offer to fix it for a price? To me the dealer would at least try to say we’ll fix it for xxx amount of money and then maybe you could negotiate a deal given that the body bolt should not break like that. Also, with that body bolt loose I wouldn’t go off roading until it’s fixed.

Do a search for the other user who had the same problem and maybe they can let you know how it was fixed.

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[TheCappy]

No, the service tech said we can't fix it and to take it to a body shop. They didn't even want to discuss it. They installed my mopar lift for under $300 though. I'm going back tomorrow because the steering wheel isn't straight after the lift install. Maybe I can get the service manager.

 

[TheCappy]

Nobody seems to have my issue. I used the prybar/screw driver trick for the first two on the drivers side. This thing is just fucked.

 

[Saejin]

https://www.jlwranglerforums.com/forum/threads/broken-body-mount-bolt.8835/

Not exactly the same, but he was able to fix a broken bolt.

 

[JeepCares]

@JeepCares sent you a pm.

Hi TheCappy,

Thank you for reaching out to our team. We have responded to your PM.

Darlene
Jeep Social Care Specialist

 

[MooseMob]

I have developed the same issue with one of the bolts. The only solution I have seen is cutting a hole in the floor to access the nut/bolt inside. Are there other possible solutions?

 

[TheCappy]

I have developed the same issue with one of the bolts. The only solution I have seen is cutting a hole in the floor to access the nut/bolt inside. Are there other possible solutions?

That's how I fixed mine.

 

[dejohnson8034]

I had the same issue happen to me yesterday, it was the last bolt, middle on the passenger side. Brought it to a 4x4 shop, they advised they would need to cut a hole in the floor and reinstall a new nut/mount. The torque on the bolt was ridiculous, only broke it free before the interior nut broke. I am reaching out to Jeep Cares as it should not break while removing it with a 18mm socket and ratchet.

 

[Jeepsterfreak]

I had the same issue happen to me yesterday, it was the last bolt, middle on the passenger side. Brought it to a 4x4 shop, they advised they would need to cut a hole in the floor and reinstall a new nut/mount. The torque on the bolt was ridiculous, only broke it free before the interior nut broke. I am reaching out to Jeep Cares as it should not break while removing it with a 18mm socket and ratchet.

Did you use heat to soften the loctite?

Maybe it was cross threaded from the factory.

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