Zazoh
Well-Known Member
- First Name
- Brian
- Joined
- Sep 30, 2018
- Threads
- 9
- Messages
- 1,396
- Reaction score
- 6,032
- Location
- San Antonio TX
- Vehicle(s)
- 2018 JLU Rubicon Sting-Gray
- Occupation
- Software Engineer
Problem is empowerment. Most companies, for liability reasons, have removed any decision making from the front line employees.I find myself doing that a lot these days. Probably a combination of my increasing age (and therefore lower tolerance for dipshits), and the fact that customer service isn't what it used to be.
The only thing they care about is making money. Your most important tool is a customer is to walk. Don’t do biz with Costco. Let’s return biz to local non billionaire companies. It’s hard.
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