Fuel Pressure Sensor & Uconnect

[mlcarp5]

Hi, new to posting here. I'm posting all around since I've continued to have issues with my 2018 JL Rubicon. I'm looking for support or advice. Has anyone had any of these issues or a few like me?
My 2018 Jeep (bought brand new) Rubicon has had issues since 500 miles (fuel pressure sensor -4 dealership trips). I have been in the dealership a dozen more times. I have multiple cases open on issues from fuel pressure sensor, to AC, to Uconnent, to propulsion, to the clutch. I have all the work documented. I have videos of the Uconnect malfunctions; which the dealer fried trying to fix. I'm now to sit and wait a month or more just to get one to the dealer! And recently I have pictures and documented all engine warning lights and the mileage and failure to find an error code. I'm sure the case managers are doing their best, but there has to be a better option for a vehicle like this! Conveniently, the warning light will go un-diagnosed, or the code is different so I cannot go through Chrysler channels. Current cases open Case: 76608501 Case: 76742164 Case: 76608681
I still own and drive my '99 Wrangler...not one issue...not one time in the shop in her first 5 years!

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[Scott 15]

Hello, did you get this problem sorted? my 2019 Rubicon with 6500miles on the clock has now been with the dealer for nearly 50 days. Started with a fuel pressure fault. A case was opened and after a couple of weeks of checks, the proposed solution was to replace the fuel pressure sensor. I had it back for 1 day and the engine warning light returned. Now after many many more checks, the proposal was to change another pressure sensor which is housed within one of the fuel pipe components at the back of the engine. And still the warning light is coming on, so this has not fixed the fault. I am now waiting find out what the next step.....

 

[JeepCares]

Hello, did you get this problem sorted? my 2019 Rubicon with 6500miles on the clock has now been with the dealer for nearly 50 days. Started with a fuel pressure fault. A case was opened and after a couple of weeks of checks, the proposed solution was to replace the fuel pressure sensor. I had it back for 1 day and the engine warning light returned. Now after many many more checks, the proposal was to change another pressure sensor which is housed within one of the fuel pipe components at the back of the engine. And still the warning light is coming on, so this has not fixed the fault. I am now waiting find out what the next step.....

Hey Scott,

Sorry to hear about the experience you've been having while trying to get your concerns addressed. If you'd like an additional layer of support while working with your dealer, please feel free to send our team a private message. We'd be more than happy to help!

Thanks,

Courtney
Jeep Cares

 

[Scott 15]

Hello Courtney

I am in the UK and am dealing with customer services, Jeep technical and the dealership who have the vehicle. Is there any more help/support available to me.

Thanks

Scott

 

[JeepCares]

Hello Courtney

I am in the UK and am dealing with customer services, Jeep technical and the dealership who have the vehicle. Is there any more help/support available to me.

Thanks

Scott

Hi Scott--

Unfortunately, we’re unable to assist customers outside of the United States at this time. We recommend contacting the customer care in your region by email or by phone. You can find the contact information at the following link: https://www.fcacountryfinder.com/ . I apologize that we couldn't be of more assistance to you at this time, but I hope this helps!

Thanks,

Courtney
Jeep Cares

 

[Scott 15]

Thanks anyway

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