8.4" Screen Reset/Blackout Observations...

[W5MQS]

I know there has been some discussion on here about the 8.4" and the 7" screen resetting itself. This happened to me yesterday for the first time. Not sure what caused it but nonetheless, it happened.

One of the things I noticed is that it thru my speedometer off...about 4 to 5 mph again. Mind you that I had already had my speedometer re-flashed a couple of weeks back. What I noticed was that after the reset, the speedometer slowly reset itself back to where it was before the reset over a period of about an hour and a half or so. I also lost volume control to the radio as well as the ability to change stations. The NAV and everything else appeared to work just fine. My WiFi hotspot also stayed activated during the issue.

Would love to hear anyone else's experiences with this problem. I plan on discussing this with my dealership with my first oil change.

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[Rural Applachia]

I know there has been some discussion on here about the 8.4" and the 7" screen resetting itself. This happened to me yesterday for the first time. Not sure what caused it but nonetheless, it happened.

One of the things I noticed is that it thru my speedometer off...about 4 to 5 mph again. Mind you that I had already had my speedometer re-flashed a couple of weeks back. What I noticed was that after the reset, the speedometer slowly reset itself back to where it was before the reset over a period of about an hour and a half or so. I also lost volume control to the radio as well as the ability to change stations. The NAV and everything else appeared to work just fine. My WiFi hotspot also stayed activated during the issue.

Would love to hear anyone else's experiences with this problem. I plan on discussing this with my dealership with my first oil change.

I have having odometer issues,Odometer does not move stays in 99999 for several milesI had volume issues but thought that was me. My screen has gone blank before for a short period of time. I am mainly having issues with Apple Maps in car Play it wants to always start from home. I posted a thread about this.

 

[JeepCares]

I know there has been some discussion on here about the 8.4" and the 7" screen resetting itself. This happened to me yesterday for the first time. Not sure what caused it but nonetheless, it happened.

One of the things I noticed is that it thru my speedometer off...about 4 to 5 mph again. Mind you that I had already had my speedometer re-flashed a couple of weeks back. What I noticed was that after the reset, the speedometer slowly reset itself back to where it was before the reset over a period of about an hour and a half or so. I also lost volume control to the radio as well as the ability to change stations. The NAV and everything else appeared to work just fine. My WiFi hotspot also stayed activated during the issue.

Would love to hear anyone else's experiences with this problem. I plan on discussing this with my dealership with my first oil change.

Before you go into the dealer, let us know as we can get this over to a Case Specialist for further handling. We apologize for the inconvenience and look forward to your future updates.

Jasmine
Jeep Social Care Specialist

 

[W5MQS]

Before you go into the dealer, let us know as we can get this over to a Case Specialist for further handling. We apologize for the inconvenience and look forward to your future updates.

Jasmine
Jeep Social Care Specialist

Thank you for your attention to this however; the incident I described above has only happened one time so far. If a Case Specialist would like to look into this further, I have no problem with that. Just let me know what I need to do. Thanks!

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