2020 Tread Lightly Issues

[Warz2k4]

My dealer called and got denied

Any updates from other dealers?

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[sanman357]

Maybe @JeepCares could look into this for conformation.

 

[JeepCares]

Maybe @JeepCares could look into this for conformation.

Hi sanman357,
In order to qualify for the discount, you need to be a member for at least 30 days. If this is not the case for you all, please let me know and I will gladly look into this further.

Lydia
Jeep Social Care Specialist

 

[sanman357]

Hi sanman357,
In order to qualify for the discount, you need to be a member for at least 30 days. If this is not the case for you all, please let me know and I will gladly look into this further.

Lydia
Jeep Social Care Specialist

Hi Lydia. Thanks for the fast response. To clarify, the issue is if the 2020 JL is part of the program or not.

 

[Carlton]

Hi Lydia. Thanks for the fast response. To clarify, the issue is if the 2020 JL is part of the program or not.

Have you been a member of the Affiliate company for at least 30 days prior to requesting a control number?

 

[Warz2k4]

@JeepCares members here have been member for 30+ days.

Dealers are claiming FCA is not taking the treadlightly discount for 2020. Please confirm

 

[sanman357]

Have you been a member of the Affiliate company for at least 30 days prior to requesting a control number?

I already have my 2019. Just trying to get clarification for a friend who does not do Internet (aka old and stubborn lol) and is already a TL member for months.

 

[JeepCares]

Hi Lydia. Thanks for the fast response. To clarify, the issue is if the 2020 JL is part of the program or not.

@JeepCares members here have been member for 30+ days.

Dealers are claiming FCA is not taking the treadlightly discount for 2020. Please confirm

Hi sanman357 and rickytam,
Yes, the 2020 JL is a part of the program but you do need to be a member of Tread Lightly for at least 30 days. With that said, if you are having trouble with getting this discount applied, you're welcome to send us a PM and have this looked into further.

Lydia
Jeep Social Care Specialist

 

[crazychile]

Considering FCA/Dealers can't even handle putting the right amount of oil in during an oil change, is this a surprise?

 

[Eitel]

More info on the problem:

https://www.jlwranglerforums.com/fo...y-7-under-for-20-my.28020/page-23#post-803800

 

[JeepCares]

Hi everyone,

We would like to follow-up on our previous statement. After looking into this further, we have been informed that all 20MY JL Wranglers are not currently eligible for Affiliate Rewards, including Tread Lightly. We truly apologize for the confusion, as well as any inconvenience this may have caused.

Thank you,
JeepCares

 

[NoGANewJeeper]

Hi everyone,

We would like to follow-up on our previous statement. After looking into this further, we have been informed that all 20MY JL Wranglers are not currently eligible for Affiliate Rewards, including Tread Lightly. We truly apologize for the confusion, as well as any inconvenience this may have caused.

Thank you,
JeepCares

Wow! Any idea on when/if that will change?

 

[JeeperJP]

Hi everyone,

We would like to follow-up on our previous statement. After looking into this further, we have been informed that all 20MY JL Wranglers are not currently eligible for Affiliate Rewards, including Tread Lightly. We truly apologize for the confusion, as well as any inconvenience this may have caused.

Thank you,
JeepCares

Probably should have sorted that out before the MY2020 were made available. I’m sure my dealership will honor the price we agreed on for the vehicle that was ORDERED!! Oh wait, this is a car purchase after all, I’m sure this will turn into a knock down/drag out ordeal....

 

[flot]

FWIW I had similar concerns when ordering my 2019 Ram (before they hit the lots) - a number of the discounts were not yet approved for the model, even though they had applied to previous Rams for years. In the end they all applied.

With the Dow down 600 points this week, and lots of recession swirl and rumor of slowdowns in car buying, this isn't a bad time for them to be re-assessing incentives. Hopefully next week this is sorted.

Ramcares and Jeepcares don't appear to have any better insight than your average dealer on this sort of thing. (sorry guys, I was rooting for you) I had to get one of the regional FCA reps involved at the last minute when I was working on mine, in my case the programs had gotten approved but the correct codes to enter hadn't been distributed to the dealers yet. Remember you're dealing with a lot of layers of bureaucracy between FCA and the dealers.

 

[JeepCares]

Wow! Any idea on when/if that will change?

Hi NoGANewJeeper,
Unfortunately, we have not been provided that information but we will provide any updates that may come our way.

Lydia
Jeep Social Care Specialist

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