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Jeep humor waiting room ( ** NO POLITICS ** )

JoeValkIS

Well-Known Member
First Name
Joe
Joined
Dec 18, 2017
Threads
15
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Location
Arnold, MO
Vehicle(s)
2018 Wrangler Rubicon, 2019 Can Am Spyder F3T
Vehicle Showcase
1
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: Hi, my name is Amber with Jeep Customer Care, How may I help you today?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: Hello Amber
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: Hello Joseph, how are you today?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: I am doing ok...how about you?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: I'm doing well, thank you
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: Please tell me that I will be going to build next week on my JL Order
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: I would be happy to find out for you, Joseph!
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: thank you
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: I will just be one moment. While you wait, could you provide me with your address complete with Zip Code, in order to document your new vehicle order status request?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: (Removed...)
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: Thank you, Your vehicle is in the scheduling stage, so all the required parts are being scheduled. The 2 door Wranglers have recently entered the build so while I do not have a set date for you, it will be entering the build soon!
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: I am sitting at 94-95 days since ordering my JL...and I still have absolutely no idea when it will be built...if this how this process supposed to go?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: why can i not find out when it will be built?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: Where this is the launch of a new model, the build times will exceed that of an already established model. We never have a set date for when a vehicle will move stages as it revolves around availability at the plant. I can see you have an open case with our ordering team, you will be receiving updates from Jeff once they become available.
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: ok....fine...but this is beyond ridiculous...it should not take 94 days to deliver a vehicle without an explanation as to why...a real answer, not vague answers and false promises.
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: last I was told the delay was Premium Soft Tops and that they were going to start Mid-May. They have started, and JLs with them have been delivered but mine is no where near a build date...
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: do you understand why i am so frustrated with this process?
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatAgent
Amber: I do apologize about the wait, Joseph and can understand you frustration. Quality is extremely important to us and the plant is taking extra time time to ensure the product meets our quality standards. The is resulting in longer wait times for ordered vehicles. However we are doing everything in our power to ensure the build are going as quickly as possiable
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) chatEndUserMessag
Joseph Hummer: ok...bye

I really don't think "Amber" understands...at all. I am losing patience with this whole process...very quickly...
 

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obwahn

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Mike
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2018 JLR (Wrikki), 2018 Grand Sport (V)
Occupation
Retired puter dork
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LydiaSP613

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I’m so sorry, Joe. I know exactly how you feel, as I felt that way many times. I know it’s so much easier said than done, but the wait really is worth it. It sucks & it’s a huge pain in the ass, but once you take delivery & have your Jeep, it fades. It doesn’t help you while you’re in the thick of it, but we’ll all be here to listen to you vent & distract you as best we can!!
 

JEEPJL

Well-Known Member
First Name
Dan
Joined
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Threads
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Location
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Vehicle(s)
2018 Jeep unlimted Sahara JL
Vehicle Showcase
1
chatAgent.webp
Amber: Hi, my name is Amber with Jeep Customer Care, How may I help you today?
chatEndUserMessage.webp
Joseph Hummer: Hello Amber
chatAgent.webp
Amber: Hello Joseph, how are you today?
chatEndUserMessage.webp
Joseph Hummer: I am doing ok...how about you?
chatAgent.webp
Amber: I'm doing well, thank you
chatEndUserMessage.webp
Joseph Hummer: Please tell me that I will be going to build next week on my JL Order
chatAgent.webp
Amber: I would be happy to find out for you, Joseph!
chatEndUserMessage.webp
Joseph Hummer: thank you
chatAgent.webp
Amber: I will just be one moment. While you wait, could you provide me with your address complete with Zip Code, in order to document your new vehicle order status request?
chatEndUserMessage.webp
Joseph Hummer: (Removed...)
chatAgent.webp
Amber: Thank you, Your vehicle is in the scheduling stage, so all the required parts are being scheduled. The 2 door Wranglers have recently entered the build so while I do not have a set date for you, it will be entering the build soon!
chatEndUserMessage.webp
Joseph Hummer: I am sitting at 94-95 days since ordering my JL...and I still have absolutely no idea when it will be built...if this how this process supposed to go?
chatEndUserMessage.webp
Joseph Hummer: why can i not find out when it will be built?
chatAgent.webp
Amber: Where this is the launch of a new model, the build times will exceed that of an already established model. We never have a set date for when a vehicle will move stages as it revolves around availability at the plant. I can see you have an open case with our ordering team, you will be receiving updates from Jeff once they become available.
chatEndUserMessage.webp
Joseph Hummer: ok....fine...but this is beyond ridiculous...it should not take 94 days to deliver a vehicle without an explanation as to why...a real answer, not vague answers and false promises.
chatEndUserMessage.webp
Joseph Hummer: last I was told the delay was Premium Soft Tops and that they were going to start Mid-May. They have started, and JLs with them have been delivered but mine is no where near a build date...
chatEndUserMessage.webp
Joseph Hummer: do you understand why i am so frustrated with this process?
chatAgent.webp
Amber: I do apologize about the wait, Joseph and can understand you frustration. Quality is extremely important to us and the plant is taking extra time time to ensure the product meets our quality standards. The is resulting in longer wait times for ordered vehicles. However we are doing everything in our power to ensure the build are going as quickly as possiable
chatEndUserMessage.webp
Joseph Hummer: ok...bye

I really don't think "Amber" understands...at all. I am losing patience with this whole process...very quickly...
Damn Joe !!!!
I've read so many of these and they still seem to continue pissing customers off !!!

I really hope this got through to them !
 

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obwahn

Well-Known Member
First Name
Mike
Joined
Feb 3, 2018
Threads
1
Messages
29,340
Reaction score
179,113
Location
Inland Empire
Website
www.youtube.com
Vehicle(s)
2018 JLR (Wrikki), 2018 Grand Sport (V)
Occupation
Retired puter dork
Vehicle Showcase
1
chatAgent.webp
Amber: Hi, my name is Amber with Jeep Customer Care, How may I help you today?
chatEndUserMessage.webp
Joseph Hummer: Hello Amber
chatAgent.webp
Amber: Hello Joseph, how are you today?
chatEndUserMessage.webp
Joseph Hummer: I am doing ok...how about you?
chatAgent.webp
Amber: I'm doing well, thank you
chatEndUserMessage.webp
Joseph Hummer: Please tell me that I will be going to build next week on my JL Order
chatAgent.webp
Amber: I would be happy to find out for you, Joseph!
chatEndUserMessage.webp
Joseph Hummer: thank you
chatAgent.webp
Amber: I will just be one moment. While you wait, could you provide me with your address complete with Zip Code, in order to document your new vehicle order status request?
chatEndUserMessage.webp
Joseph Hummer: (Removed...)
chatAgent.webp
Amber: Thank you, Your vehicle is in the scheduling stage, so all the required parts are being scheduled. The 2 door Wranglers have recently entered the build so while I do not have a set date for you, it will be entering the build soon!
chatEndUserMessage.webp
Joseph Hummer: I am sitting at 94-95 days since ordering my JL...and I still have absolutely no idea when it will be built...if this how this process supposed to go?
chatEndUserMessage.webp
Joseph Hummer: why can i not find out when it will be built?
chatAgent.webp
Amber: Where this is the launch of a new model, the build times will exceed that of an already established model. We never have a set date for when a vehicle will move stages as it revolves around availability at the plant. I can see you have an open case with our ordering team, you will be receiving updates from Jeff once they become available.
chatEndUserMessage.webp
Joseph Hummer: ok....fine...but this is beyond ridiculous...it should not take 94 days to deliver a vehicle without an explanation as to why...a real answer, not vague answers and false promises.
chatEndUserMessage.webp
Joseph Hummer: last I was told the delay was Premium Soft Tops and that they were going to start Mid-May. They have started, and JLs with them have been delivered but mine is no where near a build date...
chatEndUserMessage.webp
Joseph Hummer: do you understand why i am so frustrated with this process?
chatAgent.webp
Amber: I do apologize about the wait, Joseph and can understand you frustration. Quality is extremely important to us and the plant is taking extra time time to ensure the product meets our quality standards. The is resulting in longer wait times for ordered vehicles. However we are doing everything in our power to ensure the build are going as quickly as possiable
chatEndUserMessage.webp
Joseph Hummer: ok...bye

I really don't think "Amber" understands...at all. I am losing patience with this whole process...very quickly...
Honestly sorry to hear/see all this Joe. It makes no sense. However, I have to post this for the safety of others. Folks, stay clear of MO, Joe is a tad on edge:
Jeep Wrangler JL Jeep humor waiting room ( ** NO POLITICS ** ) giphy
 

JEEPJL

Well-Known Member
First Name
Dan
Joined
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Threads
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South West Florida
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2018 Jeep unlimted Sahara JL
Vehicle Showcase
1
I’m so sorry, Joe. I know exactly how you feel, as I felt that way many times. I know it’s so much easier said than done, but the wait really is worth it. It sucks & it’s a huge pain in the ass, but once you take delivery & have your Jeep, it fades. It doesn’t help you while you’re in the thick of it, but we’ll all be here to listen to you vent & distract you as best we can!!
DITTO !!
 

Mojito Mojo

Well-Known Member
First Name
Doug
Joined
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Threads
11
Messages
447
Reaction score
663
Location
Apache Junction, AZ and North Mankato, MN
Vehicle(s)
2018 Mojito Rubicon JLU, 2004 Corvette convertible, 2015 HD Road Glide, 2014 Indian Chief Vintage
Occupation
Retired
Chevy's and a Corvette. You MUST be good people!
I am good people! Even though I’m trading the Avalanche for the Wrangler lol!
 

JEEPJL

Well-Known Member
First Name
Dan
Joined
Feb 13, 2018
Threads
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Messages
18,460
Reaction score
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Location
South West Florida
Vehicle(s)
2018 Jeep unlimted Sahara JL
Vehicle Showcase
1
Research?! Lab??? I don’t think I’ve left the kitchen without sneaking a bite. Lol. They don’t seem to last long in my house.
I opened one up yesterday and Im out !

got another one in freezer but NOW I gotta go get more honey !!
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